Front End Pharmacy Technician -Remote (Pennsylvania)

About the position

The Front End Pharmacy Technician position at Walgreens is a remote role based in Pennsylvania, responsible for entering new prescriptions, processing exceptions, and communicating with physician offices and patients. The technician also assists with back-end operations as needed, ensuring quality assurance and support for specialized pharmacy programs.

Responsibilities

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  Enter patient demographics and prescriptions into the data processing system.
  
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  Process exceptions and make contact with physician offices and patients.
  
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  Assist in back-end efforts such as picking, packing, and manifesting based on business needs.
  
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  Provide pharmacist call back and/or patient quality assurance support.
  
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  Load insurance plans and coordination of benefits for new patients/referrals.
  
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  Participate in the review/audit of test claims for new patients/referrals.
  
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  Handle processing of reorders and email distribution as needed.
  
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  Perform image indexing and AE report filing.
  
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  Provide primary support and expertise for specialized programs such as ETT or Pharma.
  

Requirements

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  High school diploma or GED from an accredited school.
  
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  Active pharmacy technician license or certification as required by state Board of Pharmacy.
  
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  1 year of work experience in healthcare, specialty pharmacy, PBM, and/or call center settings.
  
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  Experience providing customer service to internal and external customers.
  

Nice-to-haves

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  Good verbal and written communication skills.
  
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  Interpersonal skills with the ability to communicate in a diplomatic and confidential manner.
  

Benefits

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  Health insurance
  
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  Dental insurance
  
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  401k
  
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  Paid holidays
  
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  Flexible scheduling
  

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