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Special Services Clerk

Remote, USA Full-time Posted 2025-05-22

Seniors First of Georgia is seeking a Clerk of Special Services to work as part of the Payroll and Scheduling team. The Clerk will be responsible for functions and processes related to scheduling management, time keeping, payroll processing, report processing and other duties and responsibilities. Works with staff to ensure time sheets, accounts payable invoices, and expense reports are up to date and accurate. Clerk is responsible for shift reports, payroll processing. Addresses issues impacting each service area and regional operations, and documents common understandings and issue resolution.

This position may begin fully remotely and will eventually be based in our regional office in Metro-Atlanta with the ability to work from home a few days a week.

Responsibilities:

Reconciles attendance and resolves any discrepancies
Responds to inquiries from staff, and leadership; investigates questions related to staffing issues; acts as a liaison between departments and vendors. Corresponds as needed.
Communicates with staff regarding procedural requirements for processing payroll.
Communicates routinely with management and to support and maintain desired levels of service.
Serves as a subject matter expert in working through time keeping, accounts, expense and schedule issues with Team members, and other leadership personnel.
Ensures issues are resolved on a timely basis and supports administration throughout the organization.
Ensures compliance
Coordinates with team members and communicates concerns or workflow problems to appropriate person.
Adheres to Principles of Responsibility (code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation, and licensure requirements, and policies and procedures.
Other duties and responsibilities as assigned.


Qualifications:

Minimum of two (2) years of administrative experience to include independently coordinating, prioritizing, meeting deadlines, and completing projects
High School Diploma required bachelor's degree in relevant field is preferred
Experience working across organizational levels, detail-oriented work, analytic, and payroll preferred.
Demonstrated knowledge and experience in Excel, and word processing required
Demonstrated knowledge and experience in scheduling preferred.
Ability to read and interpret various schedules and schedule formats with proficiency in data entry and management.
Good sense of discretion, confidentiality, and judgment.
Excellent customer service and communication skills.
Ability to form and maintain positive relationships and manage resources and personnel effectively.

Company Description
Providing services and resources for seniors throughout Metro-Atlanta. Specializing in home delivered meals, transportation, in-homes care, laundry, errands and delivery. Call (470) 545-2295

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