Senior Regulatory Operations Lead
Job title: Senior Regulatory Operations Lead in USA at Airbnb
Company: Airbnb
Job description: The Community You Will Join:The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb's growth.The Difference You Will Make:As a Senior Regulatory Operations Lead, you are entrusted with shaping and steering Airbnb's regulatory strategy by driving high-impact regulatory initiatives across multiple jurisdictions globally. You bring deep regulatory expertise, proven strategic foresight, and operational excellence that will ensure our regulatory programs not only meet evolving legal requirements, but also enable innovation, trust, and sustainable growth.In this role, you will anticipate regulatory trends, translate ambiguous mandates into scalable solutions, and serve as a trusted advisor to senior leadership-ultimately strengthening Airbnb's reputation and resilience in a rapidly changing regulatory landscape.A Typical Day:
- Strategic Regulatory Leadership: Anticipate and interpret global regulatory developments, providing strategic guidance to senior leadership on potential impacts and opportunities. Develop and implement proactive strategies to navigate complex regulatory landscapes.
- Cross-Functional Collaboration: Partner with cross-functional teams such as Legal, Policy, Product, Engineering, and Global Markets to implement regulatory strategies that address the changing landscape, and anticipate future trends .
- Regulatory Program Oversight: Design and oversee comprehensive regulatory programs, ensuring adherence to applicable regulations, and industry standards. Monitor program effectiveness and make iterative improvements as necessary.
- Risk Assessment and Mitigation: Conduct thorough risk assessments to identify potential regulatory and operational risks. Develop and implement measures to mitigate identified risks, ensuring the organization's resilience against regulatory challenges.
- Regulatory Engagement: Serve as the primary liaison with regulatory authorities, managing relationships, facilitating audits, and leading responses to regulatory inquiries. Represent Airbnb in discussions and negotiations with regulators.
- Monitoring and Reporting: Establish systems to monitor regulatory activities and trends. Provide regular reports to senior leadership highlighting key metrics, issues, and strategic recommendations.
- Innovation and Continuous Improvement: Be aware of emerging technologies and regulatory trends to identify opportunities for innovation in regulatory processes. Lead initiatives to enhance efficiency and effectiveness of regulatory operations.
- 12+ years of progressive experience in regulatory operations, legal/policy compliance, consulting, or risk management-preferably in technology, financial services, or other highly regulated industries.
- Proven track record leading large-scale, cross-functional regulatory programs at the global or enterprise level.
- Experience advising and influencing senior decision-makers through thought leadership, storytelling, and data-driven recommendations.
- Experience engaging directly with regulators, government bodies, or international agencies.
- Familiarity with regulatory technology and automation tools.
- Ability to operate with a strategic lens-connecting regulatory requirements to long-term business objectives and functional roadmaps.
- Excellent communicator and negotiator; able to transform ambiguity into clarity, and move from complexity to consensus.
- Strong analytical skills and an ability to design operational structures that balance compliance, risk, and scalability.
- Proven leadership growing and coaching high-performing, diverse teams; comfortable leading through influence as well as structure.
Expected salary:
Location: USA
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