Customer Success Manager, Enterprise - (Remote - California)

Job title: Customer Success Manager, Enterprise - (Remote - California) in USA at Jobgether

Company: Jobgether

Job description: About JobgetherJobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.One of our companies is currently looking for a Customer Success Manager, Enterprise in California.We’re looking for a dedicated Customer Success Manager to lead enterprise customer engagement for a fast-growing SaaS company in the automotive sector. You’ll manage strategic relationships with corporate customers and franchise groups, ensuring they drive ongoing value from the platform. Acting as a trusted advisor, you’ll guide users through adoption, maximize product utilization, and identify growth opportunities. In this cross-functional role, you’ll partner with sales, product, and implementation teams to elevate customer outcomes and satisfaction. This is a dynamic position suited for someone who thrives in a fast-paced, collaborative environment and is passionate about customer success.Accountabilities:

• Build and maintain strong relationships with enterprise-level clients, understanding their business needs and workflows


• Conduct regular check-ins and business reviews to ensure high product engagement, adoption, and customer satisfaction


• Identify and execute on opportunities for upselling and cross-selling in collaboration with the commercial team


• Act as the customer’s internal advocate, providing feedback to product and development teams


• Troubleshoot adoption blockers and provide tailored solutions to ensure long-term platform value


• Represent the company at client meetings, events, and trade shows as needed

• 3+ years of experience in a Customer Success or Customer Experience role within a SaaS environment


• Experience managing enterprise accounts and driving measurable customer outcomes


• Familiarity with tools such as Salesforce, Tableau, and Vitally


• High emotional intelligence with strong communication and relationship-building skills


• Self-motivated, adaptable, and eager to thrive in a fast-changing startup environment


• Automotive industry experience is a plus, but not required

• Competitive base salary with bonus opportunities and equity options


• Medical, dental, vision, and life insurance starting the first of the month after hire


• Short-term and long-term disability insurance


• Flexible PTO policy and 11 paid holidays


• 401(k) plan available upon hire


• Wellness reimbursement for gym memberships or wellness apps


• Generous parental leave


• Matching charitable donations and team volunteer opportunities


• Annual company offsite and flexible remote work options

Expected salary: $80000 - 100000 per year

Location: USA

Apply for the job now!

[ad_2]

Apply for this job