Short Term Disability Claims Specialist
Job title: Short Term Disability Claims Specialist in Omaha, NE at Lincoln Financial Group
Company: Lincoln Financial Group
Job description: Alternate Locations: Omaha, NE (Nebraska); Charlotte, NC (North Carolina); Work from HomeWork Arrangement:Remote : Work at home employeeRelocation assistance: is not available for this opportunity.Requisition #: 74659The Role at a GlanceWe are excited to bring on highly motivated Short Term Disability Claims Specialists to staff our ever-growing claims organization.As a Short Term Disability Claims Specialist, you will be responsible for conducting initial and ongoing interviews with claimants, obtaining, and reviewing medical records and making timely and ethical claim determinations. You'll complete a thorough training to develop new skills and give you the confidence you need to be successful in your new role. If you enjoy working in a fast-paced team environment from the comfort of your own home, then please read on!Click the following link to see a realistic job preview.What you'll be doing
- Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding the Short Term Disability claim.
- Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations.
- Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning
- Completing accurate financial calculations consistent with company and state guidelines.
- Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity.
- High School diploma or GED
- 1-2 years of experience in claims, leaves or customer service
- Strong written and verbal communication skills
- Excellent organization skills with the ability to multi-task
- Experience with disability and/or absence management
- Strong mathematical skills for payment calculations
Expected salary:
Location: Omaha, NE
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