CRM Systems Administration (Remote - US)

Job title: CRM Systems Administration (Remote - US) in USA at Jobgether

Company: Jobgether

Job description: About JobgetherJobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.One of our companies is currently looking for a CRM Systems Administrator in the United States.We are seeking a Senior CRM Systems Administrator with deep expertise in Salesforce and a solid grasp of CRM operations within the pharmaceutical or life sciences industry. This role is pivotal in optimizing CRM capabilities for commercial teams such as sales, medical affairs, and market access. You will collaborate with stakeholders to streamline processes, implement scalable configurations, and manage integrated systems. The ideal candidate brings hands-on experience in system administration, a strong understanding of regulatory requirements, and an enthusiasm for continuous improvement in user experience and data quality.Accountabilities:

• Serve as the CRM systems expert, providing functional and process support to commercial teams.


• Manage Salesforce administration including user roles, flows, page layouts, dashboards, and sandbox environments.


• Identify and implement CRM improvements based on business needs, ensuring compliance with industry regulations.


• Support release management, conduct proactive system maintenance, and monitor user adoption.


• Train users, maintain documentation, manage data quality, and oversee platform communications and change rollout.


• Collaborate with technical teams to resolve break/fix issues and ensure smooth integration with other systems.

• Bachelor’s degree in Computer Science, Information Systems, or related field with 5+ years of experience in a regulated environment.


• Salesforce Administrator and/or Platform App Builder certification; Veeva CRM knowledge strongly preferred.


• At least 3 years of experience in CRM administration within the life sciences or pharmaceutical industry.


• Strong understanding of GDPR and compliance frameworks (e.g., 21 CFR Part 11 / EU Annex 11).


• Skilled in Excel, Microsoft Office, and familiar with Veeva Nitro and integrated applications.


• Excellent communication, documentation, problem-solving, and project prioritization skills.

• Fully remote position with flexible work arrangements


• Competitive salary based on experience and qualifications


• Annual bonus eligibility and merit-based salary increases


• Up to 10% travel for team collaboration or training


• Ongoing professional development and certification support


• Inclusive, people-first company culture that values diversity and equity


• Opportunity to work at the intersection of technology and healthcare innovation

Expected salary:

Location: USA

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