Scheduling Specialist - Remote after training
Job title: Scheduling Specialist - Remote after training in Chesterfield, MO at Rish Enterprises
Company: Rish Enterprises
Job description: Job Description:RAYUS now offers DailyPay! Work today, get paid today!RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time, working 8:00am - 5:30pm.*This position is remote to meet current business needs but does require onsite training for 6 months or until successful training requirements have been met. Occasional onsite meetings may be required.*ESSENTIAL DUTIES AND RESPONSIBILITIES:(85%) Scheduling
Expected salary:
Location: Chesterfield, MO
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Company: Rish Enterprises
Job description: Job Description:RAYUS now offers DailyPay! Work today, get paid today!RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time, working 8:00am - 5:30pm.*This position is remote to meet current business needs but does require onsite training for 6 months or until successful training requirements have been met. Occasional onsite meetings may be required.*ESSENTIAL DUTIES AND RESPONSIBILITIES:(85%) Scheduling
- Answers phones and handles calls in a professional and timely manner
- Maintains positive interactions at all times with patients, referring offices and staff
- Schedules patient examinations according to existing company policy
- Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
- Ensures all patient data is entered into information systems completely and accurately
- Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
- Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
- Maintains an up-to-date and accurate database on all current and potential referring physicians
- Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
- Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
- Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
- Pre-certifies all exams with patient's insurance company as required
- Verifies insurance for same day add-ons
- Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
- High school diploma or equivalent
- Microsoft Office Suite experience
- Proficient with using computer systems and typing
- Able to handle multi-level phone system with a high volume of calls at one time
- 1-2 year customer service experience
- Medical terminology and previous clinical business office experience
- Bilingual
Expected salary:
Location: Chesterfield, MO
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