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Revenue Operations Associate

Remote, USA Full-time Posted 2025-05-22

Job title: Revenue Operations Associate in San Francisco, CA at Hinge Health


Company: Hinge Health


Job description: Job Description:About the RoleThe Revenue Operations and Strategy team’s mission is to ensure Hinge Health gets reimbursed for the services we provide, while also leveraging our financial operations expertise to lead and enable strategic decisions and initiatives across the organization. We’re looking for an ambitious and energetic individual to support our Commercial Enablement function, under the Rev Ops and Strategy team, who will play an instrumental role in supporting internal Commercial stakeholders for both revenue generation and retention motions, while also ensuring that we are billing accurately and reimbursed in a timely fashion from clients, payers and health plans.We are looking for someone with at least 1 year of professional experience, preferably in the consulting, startup, or healthcare fields, who is interested in understanding the mechanics of healthcare reimbursement, financial metrics, and go-to-market motions/support. They will work cross-functionally to strategize, create, and implement processes and procedures that not only impact key financial metrics, but also improve company efficiency and scalability as we continue to be a high-growth company.What You'll AccomplishAdvise on contracting and financial deal terms to enable Commercial teams to win large health plan, ecosystem, and client dealsCollaborate with Commercial teams on go-to-market motion planning for current and new billing modalities and monetizationsDrive new product and LOB financial operations discovery and establish monetization modelsCommunicate cross-functionally with Customer Success, Sales, Partnerships, and Engineering teams to support client and partner financial reporting needs and promote revenue retentionParticipate in external calls assisting sales pitches and explaining key financial- and business-specific concepts to our valued clients/partnersParticipate in internal solution and educational calls to ensure HH Commercial teams are adequately prepared to answer financial questionsSupport and own the end-to-end partner commissions process for our financial monthly/quarterly closeForecast and model, in collaboration with Partnerships and Sales teams, to create financially sound, new partner commission structures that also encourage increased sales and deal closureAssist in recurring, monthly and quarterly, billing and collections processes such as invoice billing, claims partner set up and implementation/submission, cash collections, and ad-hoc accounting and revenue reporting supportUpdate and refresh reporting for revenue cycle KPIs, including but not limited to: claim denials, claim write-offs, time to cash, partner commissions etc.Troubleshoot and correct any ad-hoc claim rejections, verify user eligibility, and re-submit claims accordinglyAbility to identify revenue cycle process breakdowns and apply knowledge to propose & develop potential solutionsHinge Health Hybrid ModelWe believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.By submitting your application you are acknowledging we are using your personal data as outlined in the .Basic QualificationsBachelor’s Degree with a concentration in Business, Accounting or Finance1 + year of professional experience, preferably in the startup, consulting, and/or healthcare fields1+ year of experience with ExcelPreferred Qualifications1+ years of experience with SQL1+ year of experience in revenue cycle management1+ year of experience with project management1+ year of experience in finance or accountingComfortable working with the ambiguity of a fast-paced startupEfficient written and verbal communication skillsExperience working cross functionally with different internal and external partners and teamsCompensationThis position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $73,600 - $110,400.About Hinge HealthHinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, City of Boston, US Foods, and Verizon.Learn more atWhat You'll Love About UsInclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.Modern life stipends: Manage your own learning and developmentDiversity and InclusionHinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

Workday IDJR1250


Expected salary: $73600 - 110400 per year


Location: San Francisco, CA


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