Sales Support Representative - Hybrid Remote

Job title: Sales Support Representative - Hybrid Remote in Milton, GA at Searchlogic Recruiting

Company: Searchlogic Recruiting

Job description: Sales Assistant I – Entry-Level Opportunity

Join a rapidly expanding IT channel business partner organization headquartered in Milton, GA, known for its exceptional employee benefits, including a monthly bonus plan for this position. This entry-level role is designed to provide foundational experience, working closely with seasoned professionals to build expertise and contribute meaningfully to the sales team.As a Sales Assistant I, you’ll manage a specific customer territory, create and execute sales opportunities, deliver accurate and timely quotes, and ensure high levels of client satisfaction while upholding company standards.Key Responsibilities

• Prepare accurate quotes and manage orders, ensuring prompt processing and follow-through.


• Resolve vendor-related issues, such as pricing discrepancies, shipping delays, and product availability, to maintain seamless operations.


• Professionally represent the organization during interactions with customers and business partners, both virtually and in-person.


• Support business activities by attending company events or visiting customer sites as needed.


• Organize daily tasks and prioritize responsibilities to align with account and portfolio goals.


• Leverage vendor pricing tools and contract systems to maximize efficiency.


• Serve as a critical liaison between sales, administrative, and support teams to resolve issues, submit orders, and register deals.


• Gain and apply knowledge of the company’s hardware, software, and support offerings.


• Use relevant computer systems and embrace new technologies to streamline workflows.


• Assist the sales team with research, scheduling calls, and resolving customer concerns.


• Perform additional duties as needed to adapt to the evolving needs of the business.

• Strong listening skills to ensure accurate understanding of customer needs and team expectations.


• Patience and professionalism when handling inquiries, resolving challenges, and addressing complex situations.


• Positive and collaborative attitude, contributing to a motivating team environment.


• Empathy and customer-first mindset in interactions with clients and colleagues.


• Proficiency in MS Office (Excel, Word, Outlook), Adobe, and AI tools.

• Intermediate Excel skills are required for analysis and quote preparation.


• Familiarity with Webex/Zoom for virtual meetings and communication.


• Basic math skills to ensure accuracy in quotes and order processing.


• Excellent interpersonal and communication skills for effective teamwork.


• Strong organizational skills to manage tasks and meet deadlines in a dynamic setting.


• Ability to build trust and credibility with internal teams and external partners.


• Analytical and problem-solving capabilities to handle vendor concerns and provide executive-level support.


• Adaptability to shifting responsibilities and priorities in a fast-paced environment.


• Self-motivated and process-oriented, with the drive to improve efficiency and outcomes.


• Resilience under pressure with the ability to handle high workloads and strict deadlines.

• A Bachelor’s degree is preferred.


• Minimum of one year of experience in a customer support role preferred

Expected salary:

Location: Milton, GA

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