Veterinary Receptionist
Job title: Veterinary Receptionist in Sanford, FL at Riverwalk Animal Hospital - Sanford, FL
Company: Riverwalk Animal Hospital - Sanford, FL
Job description: Company DescriptionAt Riverwalk Animal Hospital, we combine state-of-the-art medicine with the comforting, small town atmosphere. Our mission is to deliver exceptional veterinary care in a welcoming environment. Committed to personalized attention, we prioritize the unique needs of each pet. Our focus is on open communication, integrity, and compassion, all while staying up to date with the most recent research and developments in veterinary medicine.While we’re not open just yet, we’re thrilled to share a glimpse of what’s to come. Riverwalk is dedicated to providing a seamless blend of wellness and animal urgent care services. Our doors will be open seven days a week, with extended hours and walk-in availability.To learn more about us view our website:Job DescriptionAt Riverwalk, we encompass a family-like environment for our staff, building each other up and showing our appreciation for everyone's contributions. Weekly meetings are held to keep the staff aligned; as well as offering continuing education and team building exercises. We value every member of our team and acknowledge that our success is a joint effort.Job duties include, but are not limited to:Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.QualificationsWe’re looking for:
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Superior customer service skills
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
- Desire to be cross-trained as a Veterinary Assistant
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
Expected salary:
Location: Sanford, FL
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