Client Support Advocate

Remote, USA Full-time Posted 2025-05-22

Job title: Client Support Advocate in Lubbock, TX at Sales Match

Company: Sales Match

Job description: Job Title: Remote Client Support Advocate
Hourly Pay: $18 - $24/hourSummary:We’re seeking a proactive and compassionate Client Support Advocate to join our remote team. In this role, you will be a trusted resource for our clientsresolving issues, answering questions, and ensuring a positive experience. If you excel at building relationships and love supporting others, we’d love to have you on board.Key Responsibilities:

Deliver exceptional support via phone, email, and live chat to clients in need of assistance.

Address client concerns promptly and professionally, ensuring full resolution.

Understand client needs and recommend effective solutions or services.

Accurately document client interactions and follow up on open cases. * Collaborate with cross-functional teams to ensure efficient service delivery.

Collect client feedback and share insights to help improve service quality.

Qualifications:Strong communication and interpersonal problem-solving skills. * Previous experience in customer support, client services, or a related role.Comfortable using CRM platforms and support tools.Highly organized with attention to detail and the ability to multitask.Self-motivated and able to thrive in a remote work environment. * Stable high-speed internet and a quiet, dedicated workspace.Perks & Benefits:100% remote flexibilitywork from anywhere.Competitive hourly pay: $18 - $24, based on experience.Paid training and continuous development to set you up for success.Flexible scheduling, with options for evening and weekend shifts.Opportunities for career growth within client support and beyond. * A supportive, team-oriented work culture that encourages collaboration and success.

Expected salary: $18 - 24 per hour

Location: Lubbock, TX

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