Tier 1 Support Engineer - Fort Worth

Job title: Tier 1 Support Engineer - Fort Worth in Fort Worth, TX at Motion Recruitment

Company: Motion Recruitment

Job description: Our client, a local managed service provider, is growing their Support team. They've built a strong reputation in the Fort Worth/Dallas area by delivering reliable IT solutions to a diverse client base—including enterprise companies, oil and gas firms, and small to mid-sized businesses.They’re looking for a Tier 1 Support Engineer with strong Windows experience. The role includes user account setup, troubleshooting, provisioning equipment, and installing hardware/software. Must be familiar with Windows, Microsoft Office, Active Directory, Group Policy, O365/M365, and Exchange. Strong communication and a professional demeanor are essential for this client-facing role.This is a 3–6 month contract-to-hire role, paying $17–20/hr during the contract period. If converted to full-time, the salary will be $37–40K with potential bonus. The position is fully onsite, Monday to Friday, at their Fort Worth headquarters.Required Skills & Experience

• 0–2 years in a technical support role


• Strong Tier 1 troubleshooting skills


• Hands-on experience with Microsoft/Windows environments


• Familiar with:

• Active Directory


• Group Policy


• Office 365 / Microsoft 365


• Outlook


• Experience with remote desktop support


• Basic networking knowledge is a plus

• 3–6 month contract-to-hire


• $17–20/hr during contract + potential for overtime


• $37–40K salary upon conversion + possible year-end bonus

Expected salary:

Location: Fort Worth, TX

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