Customer Service Agent - Work From Home
Job title: Customer Service Agent - Work From Home in Sitka, AK at Destinee Travel
Company: Destinee Travel
Job description: This is a remote position.We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all worldwide! This position is great for anyone who absolutely loves to travel and help others with planning. Travel Agents handle the research and booking process for clients, this can include airline, hotel accommodations, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply!Roles & ResponsibilitiesResearch, Create, and Execute exceptional itineraries for clientsReview individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needsComplete ongoing training to earn and maintain certification to book travelAttend ongoing webinars with vendors and suppliers, to become specialized with specific destinationsBecome an ambassador for the brandWork along side of other team membersProvide suggested budgets for clientsReview budgets, and plan trips according to clients' budget constraintsCreate promotional materials to utilizeStay up to date on changes within the tourism industryMonitor restrictions on travel that come and goBook travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)Effectively communicate with clients pre/post travelPromptly respond to all travel inquiresEffectively manage your time when researching trips and communicating with clientsHandle issues that may arise during the bookings and/or travel for clientsMaintain up to date information within our softwareNetwork with tour operators regarding packages that you can offer to clientsParticipate in FAM trips when possibleRequirementsRequirementsMust be at least 18years of age, and be authorized to work within the US.Must be fluent in EnglishMust be able to effectively communicate with clients (strong sales background a plus)Must have a smartphone with internet access, laptop recommend but not requiredPersonal travel experience is a huge plus, however not requiredPrevious experience in customer service or hospitality also a plus, but not requiredBenefitsBenefitsFlexible ScheduleTravel PerksLicensed & BondedPersonal WebsiteE&O Insurance with Fraud ProtectionDaily Training AvailableWe Certify YouWCe
Expected salary: $35000 - 75000 per year
Location: Sitka, AK
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