Sr. Compensation Processor in Fort Wayne, IN
Job title: Sr. Compensation Processor in Fort Wayne, IN at Lincoln Financial Group
Company: Lincoln Financial Group
Job description: Alternate Locations: Work from HomeWork Arrangement:Remote : Work at home employeeRelocation assistance: is not available for this opportunity.Requisition #: 74532The Role at a GlanceWe are excited to bring on a Senior Compensation Processor to support the Producer Solutions Operations business. This will be a remote, work from home position.Background Details
As the Senior Compensation Processor, you will be responsible for researching and processing complex compensation inquiries. You will be resolving issues with the data sets and identifying key information that needs to be processed properly across multiple systems. You will communicate regularly with internal and external stakeholders and customers to provide answers to routine and complex questions, and system processing as needed. If this sounds like a role for you, please read on!What you'll be doing
- You will exhibit intermediate critical thinking and problem-solving skills to effectively assist with escalations and rush requests, demonstrating flexibility and responsiveness to meet customer needs.
- You will act as a point of contact and provide responses to team members' routine and less routine questions. You will share knowledge and information to enable less experienced team members to perform their assignments.
- You will process adjustments for corrections and research more complex compensation transactions completing additional adjustments as needed.
- You will partner with multiple teams within Retirement Plan Services including but not limited to: New Business, Relationship Management, Account Managers, and Plan Coordinators for research and processing.
- You will proactively seek opportunities for service and process improvements and assist in researching and implementing these improvements.
- You will periodically validate processing procedures are up to date and accurate.
- High School Diploma or GED or minimum Associate degree in lieu of required experience.
- 3-5+ Years of Client Customer Support and Operations experience that aligns with the responsibilities for this position.
- Knowledge of key payroll principles.
- Ability to work in a fast-paced, team environment
- Excellent written and verbal communication skills.
- Ability to evaluate information and the implications of a course of action or solution.
- Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
- Ability to maneuver through multiple systems/databases/platforms/software.
- Ability to be adaptable/flexible as business needs change.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Producer Solutions Operations and Retirement Plan Services product knowledge preferred.
- Intermediate Excel skills, SmartDesk, ACE, and XNET knowledge desired.
- Strong relationship management skills with internal and/or external clients (e.g. management, peers, colleagues, customers) and strong interpersonal skills with a collaborative style.
Expected salary:
Location: Fort Wayne, IN
Job date: Wed, 07 May 2025 02:39:34 GMT
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