Concierge in Islamorada, FL

Job title: Concierge in Islamorada, FL at Schulte Hospitality Group

Company: Schulte Hospitality Group

Job description: Job Description:Schulte Companies is seeking a energetic, experienced, and hands on Concierge to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:Work Today, Get Paid today, with Daily Pay!Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!Multiple Health Insurance and Life Insurance options401k Plan + Company Match for eligible associatesPaid Time OffHoliday PayPet InsuranceEmployee Assistance ProgramSchulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.JOB DUTIES AND RESPONSIBILITIESResponsible for personalizing guests' experience by greeting them in a professional, courteous and engaging mannerEngage every guest in conversation and recognition as well as resolve any guest issues immediatelyAnswer any guest inquires regarding the city, events and attractionsSupport other departments including Sales Front Office and Bellman/Van as neededMaintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)Maintain a friendly and warm demeanor at all timesCoordinate special events or special projects as assignedKeep concierge lounge clean and re-stockedGreat guests and assist them with food and drink optionsMonitor food and beverage offerings and ensure it is well stocked and clean at all timesArrange transportation needs for guestsRespond to inquiries with accurate information regarding hotel features services and assistanceKnowledgeable of daily functions VIP's and any other special events occurring in or pertaining to the hotelProvide information on the geographical areaSuggest site-seeing locations and arrange toursHave knowledge of and assist in emergency procedures as requiredHandle check-ins and check-outs in a friendly efficient and courteous mannerEnsure logging and delivery of packages mail and messages as needed to guests and meeting roomsUse proper two-way radio etiquette at all times when communicating with other employeesAttend meetings as required by managementPerform any other duties as requested by managementEDUCATION AND EXPERIENCEHigh school degree or equivalentKNOWLEDGE, SKILLS AND ABILITIESMust be able to convey information and ideas clearlyMust be able to evaluate and select among alternative courses of action quickly and accuratelyMust work well in stressful high pressure situationsMust be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessaryMust be effective at listening to understanding and clarifying the issues raised by co-workers and guestsMust be able to work with and understand financial information and data and basic arithmetic functionsMust maintain composure and objectivity while under pressureFully comprehend and be able to operate all relevant aspects of the Front Desk computer system*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.*Schulte Companies is an Equal Opportunity Employer.

Expected salary:

Location: Islamorada, FL

Job date: Fri, 25 Apr 2025 02:06:47 GMT

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