Customer Care Representative

Our company is expanding and we are looking for a Customer Care Representative to join our team!

Are you ready to fulfill your career with an opportunity to develop yourself in sales and customer service? Our company has partnered with AT&T telecommunication provider and we are seeking to bring on a Customer Care Representative. We focus our efforts in customer service that will work closely with our business and customer accounts to increase profit margins and close all sales orders. The Customer Care Representative will be provided with training from leading industry experts so that all of our Customer Care Representatives can be fully knowledgeable in all aspects of the sales, customer service, and the installation process. Our company will ensure all Customer Care Representatives fully understand all of AT&T’s products and service to be capable of handling any questions. This is the perfect role for anyone eager to build a career in sales and customer service, come early and apply for our Customer Care Representative position!

Customer Care Representative Responsibilities:
• Engage directly with business owners and customers to understand their needs and recommend AT&T products and services
• Utilize customer service and sales techniques to educate customers about new wireless and internet technology solutions
• Build lasting relationships with business owners and customers to ensure continued satisfaction even after delivery of their new products
• Collaborate with the Customer Care Representative and sales team to strategize and achieve increased sales and customer acquisition margins
• Provide exceptional customer service to address any concerns or issues that our customers may have
• Stay up-to-date on AT&T’s products, services, new upgrades and industry trends to maintain a competitive edge in the market
• Work alongside senior leaders to develop and implement effective sales strategies

Customer Care Representative Qualifications:
• Passion for sales, customer service, and working with people
• Strong communication and interpersonal skills to connect with customers
• Desire to grow within the company and develop into a leader
• Ability to thrive in a fast-paced, goal-oriented environment
• Self-motivated with a proactive approach to sales and customer engagement
• Willingness to learn and take part in training programs to refine sales techniques

Job Type: Full-time

Pay: $3,950.00 - $5,250.00 per month

Schedule:
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: On the road

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