Ramp Agent (Customer Service Agent) - DTW

About the position As a Ramp Agent at Delta Air Lines, you will play a vital role in ensuring the safe and timely transportation of cargo and baggage. This entry-level position involves physical tasks such as loading and unloading bags, operating ground equipment, and safeguarding cargo from damage. The role requires a commitment to safety and teamwork, with opportunities for career advancement through mentorship from leaders. Responsibilities • Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft. , • Guide incoming and departing aircraft from the gate positions to ensure timely connections. , • Safeguard cargo, baggage, and mail from damage, loss, and weather. , • Drive and operate ground equipment such as tugs, belt loaders, and tow tractors in congested areas. , • Operate baggage scanners and computers to ensure accurate routing of baggage. Requirements • Consistently prioritize safety and security of self, others, and personal data. , • Possess a high school diploma, GED, or high school equivalency. , • Be at least 18 years of age and authorized to work in the United States. , • Have a valid driver's license. , • Proficiency in English is required. , • Pass a physical ability test (PAT). , • Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal. Nice-to-haves Benefits • Competitive salary and industry-leading profit sharing program. , • 401(k) with generous company contributions up to 9%. , • Up to 2 weeks of vacation for new hires, earned for use in the following vacation year. , • Up to 56 hours of paid personal time within a 12-month period. , • 10 paid holidays per calendar year. , • 12 weeks of paid maternity/parental leave for birthing parents. , • 2 weeks of paid parental leave for non-birthing parents. , • Comprehensive health benefits including medical, dental, vision, short/long term disability, and life insurance. , • Family care assistance including fertility support, surrogacy, and adoption assistance. , • Holistic Wellbeing programs for physical, emotional, social, and financial health. , • Domestic and International space-available flight privileges for employees and eligible family members. , • Career development programs for long-term career goals. , • Community service engagement and sustainability initiatives. , • Business Resource Groups for promoting inclusion and employee connection. , • Recognition rewards through the platform Unstoppable Together. , • Access to over 500 discounts and voluntary benefits through Deltaperks. Apply Job! Apply to this Job