Staff Program Manager

As a Staff Quality Program Manager, you are responsible for managing a vendor team that implements large-scale programs and projects within the Quality Engineering (QE) organization. You will work cross-functionally to improve the quality of our software, and do so with clear communication, efficient program planning, and deep focus on overall project execution. You’ll play a critical role in ensuring that Airbnb delivers high quality products. A Typical Day • Be accountable for planning and execution of the Quality Engineering team’s priorities. • Work with QE leadership to define, launch, and execute multiple strategic and operational initiatives in service of the above priorities. • Ensure quality is consistent across all projects and is represented during project planning, development, and launches. • Drive the adoption of automated testing as a key strategic lever for ensuring efficient and effective testing. • Clearly communicate program status and progress to large groups of project stakeholders and senior leadership. • Effectively manage change by influencing and communicating with key stakeholders. Anticipate risks associated with change management, and ensure creative and effective mitigations are available. • In collaboration with Product teams, identify opportunities and advocate for product improvements and/or tools that support the team’s strategy and the needs of the customer. • Advocate for the advancement of Agile testing concepts to become realities in both QE and Engineering. • Work to quickly become well-versed in the engineering teams product/domain space. • Coordinate and collaborate with 3rd party vendors and QE counterparts. • Regularly assess project risks and opportunities. Leverage best practices and continually drive process improvements, but work creatively to drive execution and simplification. Your Expertise • 10+ years of program management experience, with a proven track record of Quality Assurance/Quality Engineering experience as both a test planner and a test executor. • Experience advancing test automation (Unit, Integration, End to End). • Hands-on experience driving Agile practices and a shift-left mentality to enable Engineering teams to deliver high-quality software. • Demonstrable experience with being embedded on an Agile Scrum team. • Strong Vendor Worker leadership skills, including acquiring talent, performance management, and building a strong, happy team. • Proactive communication and interpersonal skills; strong stakeholder management. • Comfortable in a fast paced environment, managing ambiguity and uncertainty. • Ability to anticipate risks & issues and proactively mitigate them. • Experience using collaborative project management tools and processes (e.g. JIRA, Asana, Smartsheets, Google docs, scrum, agile). • Passion for building and delivering high quality software. Core Skills: Automated Testing, Agile, Embedded, Scrum, Stakeholder Management Other Skills: Project Management, Project management tools, Jira, Asana, Google Docs Seniority: Senior, Lead Apply Job!