Walmart Resolution Specialist I Health and Wellness, Carrollton, TX (NOT REMOTE) in Carrollton, Texas
Position Summary
What youll do
Location: Carrollton, Texas
Remote: No
Who we are
Our team is a portion of the Omnichannel approach that offers our communities accessibility and affordability to their healthcare needs. Our teams goal is to remove the day-to-day administration components of the process to allow our providers to focus on providing white glove care to our patients and communities.
What youll do
In this role, the candidate responds to a wide range of customer calls in a fast-paced call center environment and correspondence regarding third party coverage to ensure that patient accounts reflect accurate information, scheduling appointments, offering price estimates and general questions. Making outbound calls to complete pre-registration, confirmation of appointments, rescheduling of appointments, will perform special projects supporting our health care centers.
Minimum Qualifications
This position is NOT remote. You must be within 50 miles of 1025 W Trinity Mills Rd Carrollton, TX 75006
One Two years customer service experience in a fast paced customer service environment
Ability to be patient, and empathetic and have great listening skills as you will be registering & scheduling patients for their healthcare needs across multiple service lines
Critical thinking: the ability to work independently and highly result oriented
You will Sweep us off our feet if
You have EPIC system experience
Healthcare insurance experience preferred with a focus on patient registration and eligibility requirements
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But youll quickly find were a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the worlds most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and youll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, youll be empowered and equipped to do the best work of your life.
Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Addressing and responding to customer requests in a contact center or retail industry
Primary Location
1025 W TRINITY MILLS, CARROLLTON, TX 75006-0000, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Apply Job!