Customer Sales Specialist
Job Summary:
Your significance within the team lies in the ability to leave a lasting impression by delivering exceptional customer service during the checkout process. Apart from processing transactions, your duties include aiding customers by understanding their needs, providing solutions, and recommending additional products to enhance their shopping experience.
Our global house-of-brands is dedicated to inspiring and empowering youth culture. Passionate about self-expression, we provide unmatched experiences at the core of the sport and sneaker communities through our people. If you are looking to be part of something bigger, you in the right place.
Roles and Duties:
Advance a flawless, engaging, and precise checkout journey for customers.
Achieve superior sales performance, deliver exceptional customer support, and streamline operational processes.
Communicate with store leaders to deal with customer complaints in a respectful and tactful approach.
Outdo personal expectations and enhance overall productivity achievements.
Engage customers by posing open-ended questions that help uncover their preferences and demands.
Optimize the efficiency and accuracy of customer payment processing.
Improve comprehension of product details and stay attuned to current and anticipated trends.
Maintain consciousness of all merchandise, promotions, and store advancements.
Take part in developing a workplace setting that values positivity and diversity.
Qualifications: Candidates with a maximum of three months of retail experience are sought after. Expressing assurance and ease in communicating with customers to improve their overall experience. Keeping a positive and amiable outlook. Excited by customer interactions and dealing with athletic merchandise. Being self-directed in completing assigned tasks. Willingness to work nights and weekends, demonstrating availability.
About Us
Foot Locker, Inc. is a premier global retailer of athletic footwear, apparel, and accessories. Operating in over 20 countries, we are dedicated to delivering top-tier products from leading brands. Our passion for sports and culture fuels our commitment to creating unique shopping experiences in-store and online. At Foot Locker, we inspire and empower youth culture through innovation, diversity, and community engagement. Join us in celebrating sneaker culture and shaping the future of the industry!
EEO Statement
We are wholeheartedly dedicated to fostering diversity and fostering inclusivity in our workplace. Discrimination on the basis of various protected characteristics, including race, religion, gender, and more, is strictly forbidden. Our primary goal is to establish a work environment that values and respects individual differences, offering equal opportunities for all employees. Our unwavering commitment is to ensure equal opportunity and affirmative action in all aspects of employment, spanning from recruitment to professional development.
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