Evening Remote Customer Support Representative (Part-Time) Hiring Now
Join our dynamic and customer-focused team! We re a growing company committed to providing exceptional customer service. We value innovation, collaboration, and putting our customers first.
Job Overview:
We are seeking a motivated and detail-oriented Evening Remote Customer Support Representative to join our team on a part-time basis. In this role, you will be the first point of contact for customers, providing outstanding service and resolving inquiries efficiently.
What You ll Do:
Handle customer inquiries via email, chat, or phone in a professional and friendly manner.
Resolve issues promptly, ensuring customer satisfaction and retention.
Assist customers with product or service questions, troubleshooting, and account updates.
Accurately document customer interactions and escalate issues as needed.
Work collaboratively with team members to improve processes and customer experiences.
What We re Looking For:
Experience: 1+ years in customer service or a related field (remote experience preferred).
Communication: Strong verbal and written communication skills.
Tech-Savvy: Comfortable using CRM tools, live chat software, and other support platforms.
Availability: Able to work evening hours (e.g., 5 PM - 10 PM EST).
Mindset: Problem-solver with a positive attitude and patience when dealing with customers.
Flexibility: Adaptable to evolving customer needs and company policies.
Why Join Us?
Flexible Schedule: Ideal for students, parents, or those seeking supplemental income.
Remote Work: Work from the comfort of your own home.
Supportive Culture: We foster a collaborative environment with ongoing training and development opportunities.
Growth Potential: Be part of a team where your contributions are valued and rewarded.
How to Apply:
Submit your resume and a brief cover letter outlining your experience in customer service and your availability for evening shifts. Applications are reviewed on a rolling basis, so don t wait apply today!
Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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