Insurance Claims Specialist Virginia Beach, VA
About the position
The Claims Service Specialist role at GEICO's Virginia Beach office is designed for individuals who are motivated and empathetic, focusing on providing exceptional customer service during the claims process. This hybrid position involves extensive training in-office, followed by a mix of in-office and remote work, allowing specialists to assist policyholders effectively during their time of need.
Responsibilities
Collect facts about accidents and investigate claim details.
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Gather statements from involved parties to support the claims process.
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Provide outstanding customer service and support to policyholders.
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Communicate effectively, both verbally and in writing, with customers and team members.
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Adapt to a fast-paced, high-volume call center environment.
Requirements
Experience in providing outstanding customer service.
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Strong verbal and written communication skills.
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Ability to work comfortably in a fast-paced environment.
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Minimum of a high school diploma or equivalent.
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Eagerness to learn new skills and explore different career paths.
Nice-to-haves
Benefits
Premier Medical, Dental and Vision Insurance with no waiting period
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Paid Vacation, Sick and Parental Leave
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401(k) Plan
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Tuition Reimbursement
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Paid Training and Licensures
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