Document Specialist / Closing Specialist - Data Entry & Administrator
About the position
The Document Specialist / Closing Specialist role at Spectrum Association Management is a full-time position focused on data entry and administrative tasks within a dynamic and supportive work environment. The position emphasizes accuracy in database management and customer service, requiring attention to detail and the ability to handle a high volume of data entry. This role is partially remote, allowing for flexibility in work arrangements after the training phase.
Responsibilities
Research accounts utilizing several programs to ensure database accuracy
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Process documents in preparation for homeowners selling their home
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Register new homeowners in the system
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Compile records for processing
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Data-entry both within industry-specific software and Excel
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Process invoices and payments
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Scanning and assigning documents
Requirements
High school diploma or equivalent
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High degree of attention to detail
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Ability to handle large volume of data entry with accuracy
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Accurate alpha numeric data entry skills and analytical skills
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Proficient computer skills including Excel and Word
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Ability to provide exceptional customer service to homeowners and vendors over the phone
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Clear and concise written communication
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Ability to troubleshoot and solve problems independently
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Ability to work at a fast pace while maintaining accuracy
Nice-to-haves
Previous experience with real estate titles, mortgage, or real estate closings processes
Benefits
401(k)
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AD&D insurance
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Dental insurance
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Disability insurance
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Health insurance
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Health savings account
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Life insurance
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Paid time off
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Referral program
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Vision insurance
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