Regional Processing Manager - (Pulte Mortgage)
About the position
The Regional Processing Manager at Pulte Mortgage is responsible for leading a team of Loan Processors to expedite loan approvals and ensure timely closings for customers moving into their new homes. This role emphasizes driving efficiency and effectiveness within operations while fostering a positive team culture and employee engagement. The manager will collaborate with cross-functional teams to identify productivity opportunities and coach employees to develop their skills and knowledge in the mortgage industry.
Responsibilities
Lead a team of Loan Processors to expedite loan approvals and ensure timely closings.
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Identify efficiency and productivity opportunities in collaboration with cross-functional managers.
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Drive results through effective leadership of the team's pipeline.
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Promote a positive and high-performing culture through teamwork.
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Communicate process enhancements and new initiatives effectively.
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Coach employees to develop their knowledge and skills.
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Ensure appropriate staffing through retention and hiring of top talent.
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Evaluate employee performance and implement performance plans as needed.
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Conduct bi-annual performance reviews and annual compensation planning.
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Address customer concerns using business acumen and interpersonal skills.
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Plan team and cross-functional events to promote engagement.
Requirements
Minimum 5 years of leadership/management experience in mortgage fulfillment or a similar financial field.
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Strong understanding of the mortgage industry, guidelines, and practices.
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Commitment to quality control and compliance with regulatory and investor guidelines.
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High level of curiosity and problem-solving ability.
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Excellent verbal and written communication skills.
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Ability to think big picture for departmental and company benefit.
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Ability to generate and execute ideas for efficiency and productivity.
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Positive energy that contributes to a healthy work environment.
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High School diploma or equivalent; Bachelor's degree preferred.
Nice-to-haves
Benefits
Supportive leadership promoting growth and development.
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Flexible hybrid work schedule for work/life balance.
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Generous employee benefits and vacation policy.
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Stability and reliability from PulteGroup, the nation's 3rd largest homebuilder.
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Annual bonus eligibility based on performance objectives.
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