Remote Account Manager / Billing Clerk

Company Description

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve.

Job Description

Account Manager / Billing Clerk Responsibilities: • Communicating with clients to understand their needs and explain product value. • Building relationships with clients based on trust and respect. • Collaborating with internal departments to facilitate client need fulfillment. • Collecting and analyzing data to learn more about consumer behavior. • Keeping accurate records pertaining to inventory and account notes. • Maintaining updated knowledge of company products and services. • Resolving complaints and preventing additional issues by improving processes. • Identifying industry trends. • Acting as a client advocate with a focus on improving the buyer experience.

Qualifications

Account Manager / Billing Clerk Requirements: • Bachelor’s degree in sales, communications, or related field. • More education or experience may be preferred. • Exceptional verbal and written communication skills. • Ability to collect, track, and analyze large amounts of data. • Adaptability and strong problem-solving skills. • Excellent active listening skills. • Ability to build rapport and collaborate with others within the company and externally. • Understanding of consumer behaviors and industry trends. • Extensive, accurate product knowledge.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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