Remote Customer Service Appointment Setter | WFH
Job Overview
We are excited to invite applications for the role of Appointment Setter - Customer Service Representative, a pivotal position within our vibrant team based in Tilton, NH. This full-time opportunity offers the flexibility to work remotely or from our office, allowing you to choose the work environment that best suits your needs...
Key Responsibilities
In this role, you will be instrumental in ensuring our operations run smoothly. Your core responsibilities will include:
Answering incoming calls and managing customer databases
Scheduling appointments for our skilled technicians
Interacting with clients to gather information and provide assistance
Supporting overall operational efficiency through your attention to detail and client-focused approach
Required Skills
To excel in this position, candidates should possess:
Strong organizational skills and a keen eye for detail
Exceptional customer service abilities
Experience in scheduling and appointment setting
Proficiency in using ServiceTitan software
Qualifications
Ideal candidates will have:
A minimum of 2 years of experience with ServiceTitan
Relevant office experience in a trade industry, such as chimney services, HVAC, or electrical
A current valid drivers license
Career Growth Opportunities
This position offers numerous avenues for professional development within our esteemed company, which has been a leader in design, sales, installation, and service for chimney, fireplace, and stone solutions since 2009. We are committed to supporting your career advancement and ensuring your success.
Company Culture and Values
As a family-owned business, we pride ourselves on our employee-first culture, emphasizing comfort, productivity, and collaboration. Our mission is to bring warmth and safety to every home and business we serve, and we strive to create a positive and supportive work environment.
Compensation And Benefits
We offer a competitive compensation package that includes:
Comprehensive health insurance
401(k) retirement plan
Paid training programs
Paid time off (PTO) and holidays
If you are motivated, detail-oriented, and passionate about delivering outstanding customer service, we encourage you to apply for this exceptional opportunity to become part of our dedicated team. Your contributions are valued, and our quick and user-friendly application process makes it easy to take the next step in your career with us.
Employment Type: Full-Time
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