Voice and Data Entry Specialist for Healthcare

Description

As a Voice Data Entry Agent, you will become a vital member of our Data Enrichment team, dedicated to supporting tasks for our healthcare clients. Your role will involve upholding high standards of work quality and contributing to our quality control processes...

Responsibilities
• Engage in both voice and non-voice processes as required.
• Manage inbound and outbound calls professionally.
• Verify information from third-party entities using online databases.
• Review and complete Enrichment Tasks according to client specifications and training.
• Perform data entry, verify vendor resources, validate board certifications, and liaise with state boards for updates.
• Ensure tasks are executed promptly and with high quality.
• Fulfill additional duties as required by the company.

Why This Job Is Great
• This is a full-time, remote position allowing you to work from home.
• You will receive clear goals and ample training resources, empowering you to deliver results autonomously.

Qualifications
• Willingness to work with both voice and non-voice processes.
• Previous experience in an outbound/inbound call center, inside sales, or related customer service roles is advantageous.
• Strong written and verbal communication skills.
• Availability for a 40-hour workweek starting immediately.
• Adaptability and flexibility to handle process and information changes.
• Ability to work independently or collaboratively within a team.
• Proficient in managing a work-from-home setup.
• Reliable internet connection and computer proficiency preferred.

Employment Type: Full-Time

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