Call Center Dispatcher

Overview: We are seeking a dedicated Call Center Dispatcher to join our team. As a Call Center Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently... Duties: - Answer incoming calls and respond to customer inquiries - Provide information about products and services - Handle and resolve customer complaints - Dispatching roadside assistance to customers - Perform data entry tasks accurately - Utilize phone systems and various software applications effectively Skills: - Proficiency in Oracle Transportation Management, GPS, SyteLine, 3PL, AS400, and other relevant software systems - Strong knowledge of supply chain and logistics processes - Excellent communication skills both verbal and written - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills to address customer issues promptly Join our team as a Call Center Representative to be part of a dynamic environment where your skills will be valued and developed. Job Types: Full-time, Part-time Pay: $10.50 - $15.42 per hour Expected hours: 30 ? 40 per week Schedule: ? 4 hour shift ? 8 hour shift Education: ? High school or equivalent (Required) Experience: ? Dispatching: 1 year (Preferred) Location: ? Mississippi (Required) Work Location: Remote Apply Job!