Remote, 3rd shift, 11pm-7am- Customer Service Representative
Employer Industry: Financial Services
Why Consider This Job Opportunity...
Salary up to $16.50 per hour + bonus
Opportunity for career advancement and growth within the organization
Work remotely after the initial training period
Supportive and collaborative work environment
Chance to make a positive impact on loan applicants and organization's credibility
What To Expect (Job Responsibilities)
Make outbound and receive inbound calls
Thoroughly examine loan applications through multiple software systems
Evaluate applicant eligibility for loans
Create and renew records
Identify customer needs and explore available options
What Is Required (Qualifications)
Excellent Customer Service skills
Minimum of High school diploma/ GED
Proficient use of MS: Word, Excel, PowerPoint, Outlook
Ability to remain calm and courteous under pressure
Ability to work in a fast-paced, team-oriented environment
How To Stand Out (Preferred Qualifications)
0-2 years of experience in a customer service role
Proficient user of the Internet and cloud-based storage
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