[Remote] Customs Brokerage Specialist, PACT - Premium Accounts Clearance Team
Note: The job is a remote job and is open to candidates in USA. Amazon is working to be the most customer-centric company on earth and is seeking a Customs Brokerage Specialist for their Premium Accounts Clearance Team. The role involves managing daily operations for customs clearance on various cross-border shipments, ensuring compliance, and collaborating with service providers to resolve shipment issues.
Responsibilities
• Verify completeness of information upon onboarding Customers
• Prepare import documentation to ensure timely release and delivery of orders
• Verify accuracy of commercial documentation and charges
• Submit documentation to regulatory agencies
• Meet daily/weekly KPI targets for entry submission and accuracy
• Collaborate with other service providers to solve shipment issues
• Collaborate with origin and destination logistics teams
• 2nd Tier support for Customer Service queries
Skills
• Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations
• Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
• Work 40 hours/week, and overtime as required
• Experience performing accurate data entry and analysis
• 2+ years of customs entry writing experience with a proven track record handling complex, high-value shipments. Also, has experience with premium/VIP account management and familiarity with special handling requirements
• High school or equivalent diploma
• Licensed customs broker
• Experience in customs
• Bachelor's degree in logistics, transportation, supply chain, or business
Benefits
• A full range of medical, financial, and/or other benefits
Company Overview
• Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. It was founded in 1994, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is https://amazon.com.
Company H1B Sponsorship
• Amazon has a track record of offering H1B sponsorships, with 18969 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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