Operations Associate – Part-Time
Job Description:
• Provide high quality and responsive customer service to staff, teen, and parent users of the myBBYO CRM in Salesforce and front-end website support.
• Provide reports that help field professionals manage data and deliver results.
• Coordinate logistics for CI Leadership meetings.
• Complete key administrative tasks required to operate consistently across the department.
• Support annual planning design and process, including Community Hub templates, timeline, and distribution.
• Manage regional financial activities in Salesforce including collection of unpaid balances, auditing for 3% transaction charge, ACH refunds, and reconciliation of event registration status.
• Partner with CI leaders to streamline operations and ensure consistency of processes across verticals.
• Identify resource gaps and partner with leadership in developing and communicating solutions.
• Manage the Microsoft SharePoint pages for the Community Impact team.
• Support our volunteer advisor operations as needed.
Requirements:
• Experience with youth or teens is preferred
• 2-5 years of work experience; past exposure to BBYO as teen or staff is a plus
• Associate degree or higher; or current graduate student
Benefits:
• Own Your Balance with a flexible work environment.
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