**Experienced Customer Implementation Project Manager – PST Time Zone**
Join blithequark, a dynamic and innovative company at the forefront of the industry, as we seek an exceptional Customer Implementation Project Manager to drive our continued growth and success. As a key member of our team, you will play a pivotal role in shaping the progress and direction of our company, working closely with clients to deliver exceptional results and exceed their expectations.
**About blithequark**
blithequark is a leading provider of cutting-edge solutions, dedicated to empowering businesses to reach new heights. Our team of passionate and talented professionals is committed to delivering exceptional customer experiences, and we're looking for like-minded individuals to join our journey. With a strong focus on innovation, collaboration, and growth, blithequark offers a dynamic and supportive work environment that fosters creativity, learning, and success.
**Job Summary**
As a Customer Implementation Project Manager at blithequark, you will be responsible for leading the implementation of our solutions, working closely with clients to understand their needs, and delivering tailored solutions that meet their expectations. You will be the primary point of contact for clients, ensuring seamless communication, and managing cross-functional teams to ensure successful project outcomes.
**Key Responsibilities**
* Conduct regular meetings with clients to understand their needs, goals, and expectations
* Define project scope, objectives, and timelines, ensuring alignment with client requirements
* Allocate resources, including personnel and budget, to meet project deadlines and deliverables
* Manage cross-functional teams, including sales, marketing, and technical teams, to ensure successful project outcomes
* Develop and maintain strong relationships with clients, ensuring exceptional customer satisfaction and loyalty
* Collaborate with internal stakeholders to identify and address potential project risks and issues
* Provide regular project updates, progress reports, and status meetings to clients and internal stakeholders
* Ensure timely and effective communication with clients, stakeholders, and team members
* Identify opportunities for process improvements and implement changes to enhance project delivery and client satisfaction
**Requirements**
* Minimum 2 years of experience in a client-facing position, such as project manager, pre-sales engineer, solutions engineer, technical account manager, or similar roles
* Proficient English language skills, with excellent written and verbal communication skills
* Experience in managing cross-team communication, including stakeholder management and conflict resolution
* Degree or experience in Localization and/or Linguistics, with a strong understanding of cultural and linguistic nuances
* Experience with project management tools, including Jira, MS Office, Gantt charts, and Miro
* Experience or education in development, QA, testing, or related technical fields, with a strong understanding of software development life cycles and methodologies
**Benefits**
* Competitive salary and benefits package
* Comfortable and supportive work environment, with a focus on work-life balance and employee well-being
* Learning and development budget, with opportunities for professional growth and career advancement
* Collaborative and dynamic team environment, with a strong focus on innovation, creativity, and teamwork
* Recognition and rewards for outstanding performance and contributions to the company's success
**What We Offer**
At blithequark, we believe in investing in our employees' growth and development. We offer a range of benefits and opportunities, including:
* Competitive salary and benefits package
* Learning and development budget, with opportunities for professional growth and career advancement
* Collaborative and dynamic team environment, with a strong focus on innovation, creativity, and teamwork
* Recognition and rewards for outstanding performance and contributions to the company's success
* Flexible work arrangements, including remote work options and flexible hours
* Access to cutting-edge technology and tools, with opportunities for professional development and growth
**How to Apply**
If you're a motivated and experienced project manager looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume, cover letter, and any relevant certifications or references to [insert contact information]. We look forward to hearing from you!
**Equal Opportunities Employer**
blithequark is an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates, regardless of their background, culture, or identity.
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