Experienced Customer Service Account Associate – On-Site Opportunity in Colorado Springs for Delivering Exceptional Customer Experiences and Building Lasting Relationships

Welcome to blithequark: Where Careers Know No Bounds

At blithequark, we're passionate about investing in our people, and our Total Rewards Package is designed to ensure that every employee feels valued, supported, and empowered to grow. We believe in providing a comprehensive compensation package that includes a competitive base salary, wealth-building opportunities through annual stock grants, an employee stock purchase plan, 401(k), and access to free, year-round money coaches. This is what makes us unstoppable for our employees! As a leader in our industry, we're committed to creating a work environment that's collaborative, inclusive, and focused on delivering exceptional customer experiences.

Join Our Team of Experts: Calling Champions Wanted

We're looking for talented and passionate individuals to join our team of experts in Colorado Springs. As a Customer Service Account Associate, you'll be part of a high-energy team that's dedicated to creating meaningful connections with our customers. You'll focus on a specific customer base, allowing you to own relationships, solve problems proactively, and make a real impact. We pioneered this approach because we believe that customers deserve a better experience led by empowered individuals who take ownership. And it makes us happy to work together this way, too. Our team is built on the principles of collaboration, innovation, and customer obsession, and we're looking for like-minded individuals to join our ranks.

Careers, Not Jobs: Grow with Us

As a Customer Service Account Associate, you'll start by collaborating in an on-site team environment that's designed to help you learn, grow, and develop leadership skills from day one. With comprehensive training and a structured ramp-up period, you'll be set up for success in your new role. In as little as five months, you can take the next step to Expert, where you'll lead customer experiences with confidence, drive resolutions, and help shape the future of our service. We're committed to helping our employees grow in their careers, and we believe in providing a great learning environment to help you succeed. Our team works collaboratively to ensure that our Account Associates have the tools and resources they need to excel.

Responsibilities: Make a Real Impact

• Provide proactive and timely resolutions for customer inquiries and concerns
• Build customer loyalty and create value through thoughtful account management, identifying opportunities for additional products, services, and solutions
• Deliver exceptional customer experiences using provided training tools, resources, and personal expertise
• Meet department productivity and quality standards
• Complete training requirements to develop new skills, expand knowledge, and grow within blithequark

Qualifications: Join Our Team

We're looking for talented and passionate individuals who are eager to grow and develop their careers. To be successful in this role, you'll need:

• High School Diploma/GED (Required)
• Knowledge of Windows (Microsoft Word, Excel, and PowerPoint preferred)
• Ability to work efficiently with multiple applications and computer screens simultaneously
• At least 18 years of age
• Legally authorized to work in the United States

What We Offer: Competitive Compensation and Benefits

We offer a competitive base salary of $20.00 per hour, plus the opportunity to earn up to a total of $750 while completing training milestones. As an Expert, you'll start by earning $20.00 per hour, with most new Experts earning over $22 per hour through base pay and incentive bonuses. Plus, enjoy an annual $3,000 stock grant, tuition assistance, and a suite of financial, health, and lifestyle benefits—all designed to invest in your career and future growth. We also offer qualifying Experts a hybrid work schedule after just 60 days post-training graduation, providing flexibility while ensuring continued development in a team-focused environment.

Benefits: Invest in Your Future

At blithequark, we're committed to providing a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance

Career Growth Opportunities: Never Stop Growing

At blithequark, we believe in providing a great learning environment to help you succeed. Our team works collaboratively to ensure that our Account Associates have the tools and resources they need to excel. We're committed to helping our employees grow in their careers, and we believe in providing opportunities for advancement and professional development. Whether you're looking to move into a leadership role or specialize in a particular area, we've got the resources and support to help you get there.

Work Environment and Company Culture: Join Our Team

At blithequark, we're passionate about creating a work environment that's collaborative, inclusive, and focused on delivering exceptional customer experiences. We believe in providing a positive and supportive work environment that encourages our employees to grow and develop their careers. Our company culture is built on the principles of innovation, customer obsession, and teamwork, and we're looking for like-minded individuals to join our ranks.

Conclusion: Join the blithequark Team

If you're passionate about delivering exceptional customer experiences and building lasting relationships, we want to hear from you. At blithequark, we're committed to providing a comprehensive compensation package, a great learning environment, and opportunities for advancement and professional development. Join our team of experts and start your career journey today! Apply now to become a part of our dynamic team and take the first step towards an unstoppable career.