**Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Join the blithequark Team and Elevate Your Career**
                                Are you ready to embark on a thrilling career journey with a global leader in the customer experience (CX) industry? Look no further than blithequark, a company that's revolutionizing the way businesses interact with their customers. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be part of a dynamic team that's passionate about delivering exceptional support experiences and making a lasting impact on our customers' lives.
**Why blithequark?**
At blithequark, we're more than just a company – we're a community of like-minded individuals who share a common goal: to create memorable moments for our customers, teams, and friends. With over 20 years of experience in hiring for customer support roles, we've perfected our application technology to benefit both our customers and our associates. Our commitment to innovation and digital solutions has enabled us to support millions of customer conversations every day in 45 countries, across 750 leading brands.
**Responsibilities:**
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:
* Providing basic technical support via phone or chat to our valued customers
* Interacting and communicating effectively with a diverse range of customers to deliver an exceptional support experience
* Working with a variety of customers to resolve their queries and concerns in a timely and professional manner
* Collaborating with our team to ensure seamless communication and a positive customer experience
* Participating in ongoing training and development to enhance your skills and knowledge
* Embracing our company values and promoting a culture of empathy, innovation, and excellence
**Work with Us and You'll Enjoy:**
* Working from the comfort of your own home, with the flexibility to manage your schedule and work-life balance
* Access to state-of-the-art computer equipment and software to support your work
* A full-time schedule with the opportunity to become permanent, depending on your performance and availability
* Competitive hourly rate of $14/hour, with incentive opportunities to reward your hard work and dedication
* Hands-on, 100% paid training to equip you with the skills and knowledge you need to succeed
* Internal mobility opportunities, with 84% of our managers promoted from within
* Employee discounts and referral bonuses to recognize your contributions and loyalty
* EverBetter wellness program to support your physical and mental well-being
**Location Requirements:**
To be eligible for this role, you must reside in one of the following states:
* Alabama
* Arkansas
* Florida
* Georgia
* Iowa
* Idaho
* Indiana
* Kansas
* Kentucky
* Louisiana
* Michigan
* Minnesota
* Missouri
* Mississippi
* North Carolina
* North Dakota
* Nebraska
* New Mexico
* Nevada
* Ohio
* Oklahoma
* Pennsylvania
* South Carolina
* South Dakota
* Tennessee
* Texas
* Utah
* Virginia
* Wisconsin
* West Virginia
* Wyoming
**Qualifications:**
To succeed in this role, you'll need:
* A high school diploma or GED equivalent
* 18 years of age
* Flexibility to adapt to the needs of the business
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving and analytical skills
* Basic computer skills and familiarity with software applications
**Equipment and Internet Requirements:**
To ensure a seamless and productive work experience, you'll need:
* A hardwired internet connection (no satellite or wireless)
* Required internet speed of 5.0 Mbps Down/ 5.0 Mbps Up
* A working phone line (home phone or mobile)
* A dedicated workspace with a desk and ergonomic chair
* A noise/distraction-free environment to focus on your work
**About blithequark:**
blithequark is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750 of the world's leading brands, from Fortune 500 companies to local startups. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting millions of customer conversations every day in 45 countries, across 750 leading brands, blithequark combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.
**Join the blithequark Team:**
If you're passionate about delivering exceptional customer experiences and making a lasting impact, we want to hear from you! Apply now to join our dynamic team and take the first step towards a thrilling career journey with blithequark.
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**Equal Employment Opportunity:**
blithequark is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
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