Senior Project and Program Manager - Communication and Operations job at Wolters Kluwer in New York, NY, Tampa, FL, Waltham, MA, Philadelphia, PA, Kennesaw, GA
                                Senior Project and Program Manager- Communication and Operations
Hybrid ( days/month)
USA - New York City, NY
USA - Tampa, FL
USA - Waltham, MA
USA - Philadelphia, PA
USA - Kennesaw, GA
Full time
Job Title: Project Manager – Operations CoE
About Wolters Kluwer
Wolters Kluwer is a global leader in professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. We help professionals deliver deep impact when it matters most. The Global Communications team at Wolters Kluwer, which is responsible for elevating the overall company narrative and bringing a consistent, strategic message to our key internal and external stakeholders, is looking for a Project Manager for the Operations CoE team, based in the US.
Role Overview
We are seeking a highly organized and proactive Project Manager to lead operational initiatives for the global communications team. This US-based role will focus on establishing scalable processes, managing cross-functional alignment, and supporting the execution of global communication campaigns and tools. The ideal candidate will bring strong project management expertise, a collaborative mindset, and a passion for enabling effective communications and delivering timely outcomes.
Preference if for Hybrid in a Wolters Kluwer office location 2 days a week
Key Responsibilities
Operational Project Management
Design and implement standardized processes and procedures for internal communications (e.g., announcements, channel governance, approval workflows).
Serve as the operational lead for communications projects within the global communications team, ensuring clarity, consistency, and alignment across teams.
Global Coordination & Alignment
Manage the distribution of communication content and materials to offices worldwide.
Enable visibility into in-office activities and engagement programs across Wolters Kluwer offices worldwide (e.g., social committees).
Chair alignment meetings and coordinate the rollout of campaign toolkits and materials across business units and functions.
Campaign & Calendar Management
Maintain and manage the annual communications calendar for central, functional, and DxG campaigns.
Provide backup support for the distribution of all central and functional content, ensuring continuity and quality.
Tools & Vendor Oversight
Lead the adoption of Monday.com as the project management platform across GBCM.
Manage vendor relationships and support GBCM program management and leadership team operations, including meeting facilitation, documentation, and strategic planning support.
Qualifications & Skills
Bachelor’s degree in Business, Communications, Marketing, or a related field; PMP certification is a plus.
5+ years of experience in project management, preferably in a communications, marketing, or corporate affairs environment.
Proven ability to manage complex projects across global, matrixed organizations.
Experience with project management tools such as Monday.com, Asana, or similar platforms.
Experience managing internal communication platforms (e.g., SharePoint, Microsoft Office Suite, including Viva Engage).
Strong organizational and stakeholder management skills.
Expert-level attention to detail and deadline-oriented
Comfortable working in dynamic, high-pressure situations and contributing effectively, and efficiently to crisis communication efforts.
Comfortable working across time zones and collaborating with cross-functional teams
Travel will be minimal
#LI-Hybrid
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $95,560 - $133,750
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Be the Difference
If making a difference matters to you, then you matter to us.
Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.
We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.
You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
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About Wolters Kluwer
Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.
Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.
We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands ofcustomers worldwide.
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn.
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Tips & Tricks - Resumes
Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.
Building Diverse Teams
As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.
We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.
This principle is ingrained in our company values and articulated in our Code of Business Ethics.
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At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.
In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.
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To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions
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