Customer Service Agent
Job Description
Customer Service Agent Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Agent to join our team at Delta Airlines.
The successful candidate will be responsible for answering calls efficiently, assessing customer needs, and offering solutions to provide superior and memorable travel experiences.
Key Responsibilities:
• Answer calls in an efficient, courteous, and accurate manner while assessing customer needs and offering solutions.
• Demonstrate a desire to make customers' travel experiences not only superior but memorable.
• Quickly identify and own customer issues.
• Actively search for solutions to problems.
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