Experienced Virtual Assistants for Personal Injury Law Firm – Customer Service and Sales Experience Wanted at blithequark

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional service and support to our clients in the personal injury law sector. As a leading law firm, we understand the importance of having a dedicated and skilled team behind us. That's why we're excited to announce that we're hiring virtual assistants with a background in customer service and sales to join our dynamic team. If you're a motivated and organized individual with a passion for providing top-notch support, we want to hear from you!

About the Role

As a virtual assistant at blithequark, you will have the opportunity to work from the comfort of your own home as an independent contractor. We offer full-time positions with a schedule of 40 hours per week, with two days off and the possibility of working one day on the weekend. Our virtual assistants play a vital role in supporting our team, and we're looking for candidates who are adaptable, self-motivated, and able to work independently in a fast-paced environment.

Available Positions

We have openings in various departments, including:

• Client Support Specialist
• Reductions Specialist
• Demands Preparation Specialist
• Medical Management Coordinator
• Intake Case Manager
• Senior Case Manager

Each role comes with its unique set of responsibilities, but all virtual assistants will be expected to provide exceptional customer service, communicate effectively with clients and team members, and maintain accurate records and documentation.

Responsibilities

As a virtual assistant at blithequark, your responsibilities may include:

• Answering, screening, and forwarding incoming calls to the appropriate person
• Taking and delivering messages or transferring calls to voicemail when necessary
• Logging phone calls and documents into our online document management system
• Assisting office staff with clerical duties, such as faxing, copying, and organizing/maintaining files
• Maintaining frequent communication with clients and answering their questions
• Obtaining insurance coverage information in a timely manner
• Following up with medical treatments and ensuring proper care
• Obtaining medical provider records and bills
• Communicating with insurance companies on treatment status and updating adjuster information on the system

These responsibilities may vary depending on the department you're hired for, but all virtual assistants will be expected to be proactive, resourceful, and committed to providing exceptional support to our team and clients.

Qualifications and Required Skills

To be successful as a virtual assistant at blithequark, you'll need:

• To be punctual and committed to working overtime on occasion
• To speak English and Spanish fluently
• To have solid written and verbal communication skills
• To be a self-starter and multi-tasker with the ability to work independently
• To have a reliable computer (Desktop or Laptop) with a Core I5 processor or above, 12 GB of RAM, and at least Windows 10 installed
• To have a USB noise-cancelling headset and a webcam for daily meetings and huddles
• To have a stable internet connection with a minimum download speed of 35Mbps and upload speed of 15Mbps

We're looking for candidates who are motivated, organized, and passionate about providing exceptional customer service. If you have a background in sales and customer service, we encourage you to apply.

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our virtual assistants grow and develop in their careers. As a member of our team, you'll have access to training and development opportunities, as well as the chance to work with a dynamic and supportive team. We believe in promoting from within and encouraging our team members to take on new challenges and responsibilities.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive company culture. We believe in fostering a sense of community and teamwork, even in a virtual environment. Our virtual assistants are an integral part of our team, and we're committed to providing them with the tools and resources they need to succeed. We offer a flexible and autonomous work environment, with the opportunity to work from the comfort of your own home.

Compensation, Perks, and Benefits

We offer a competitive monthly payment of $1000, plus $50 to cover transfer fees. Payments are processed once per month and deposited on the last business day of each month. We use Deel to process payments, and you can choose to receive your payment via direct deposit, PayPal, Payoneer, or Wise.

How to Apply

To apply for this exciting opportunity, please send your updated resume in English in PDF format, along with a 2-minute video telling us about yourself and your work experience. Please use Loom or a regular video with your cellphone to record your video, and send us the Google Drive link with your video attached. Make sure the Google Drive link is set up as public.

In your video, please introduce yourself and tell us a little bit about who you are, including your name, last name, age, country of location, and what motivates you. Tell us about your previous work experience and skills learned, and describe your work-from-home setup, including details of your computer, internet speed, and other relevant information.

We can't wait to hear from you and learn more about your skills and experience. Apply now to join our dynamic team of virtual assistants at blithequark!

Conclusion

At blithequark, we're passionate about delivering exceptional service and support to our clients, and we're excited to have you join our team. As a virtual assistant, you'll play a vital role in helping us achieve our goals and providing exceptional customer service to our clients. With competitive compensation, a flexible work environment, and opportunities for growth and development, this is an opportunity you won't want to miss. Apply now to take the first step in your new career as a virtual assistant at blithequark!