**Experienced Seasonal Customer Service Representative – Bilingual: Spanish and English – Remote Work Opportunity at blithequark**
                                Are you a highly motivated and customer-centric individual seeking a dynamic remote work opportunity with a forward-thinking global organization that prioritizes people-first culture and genuine sense of belonging? Do you have a passion for delivering exceptional customer experiences and a strong desire to grow your career in a supportive and inclusive environment? If so, we invite you to join blithequark as a Seasonal Customer Service Representative – Bilingual: Spanish and English – Remote Work Opportunity.
**About blithequark**
blithequark is a global leader in customer experience and technology innovation, empowering the world's best-known brands to improve their businesses through exceptional customer experiences. Our company culture is built on the principles of diversity, equity, and inclusion, and we are committed to creating a workplace where all employees feel valued, respected, and empowered to succeed. As a remote Seasonal Customer Service Representative, you will join a team of talented individuals from 70+ countries who share our passion for delivering outstanding customer service experiences.
**Career Growth and Personal Development**
This is a fantastic opportunity to reimagine your career journey and develop "friends for life" while working from the comfort of your own home. At blithequark, we believe in investing in our employees' growth and development, and we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development.
**Key Responsibilities**
As a Seasonal Customer Service Representative – Bilingual: Spanish and English – Remote Work Opportunity, you will:
* Provide inbound customer support using a call flow guide in the customer's preferred language
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences with a smile
**Essential Qualifications**
To succeed in this role, you will need:
* The ability to read, write, and speak fluently both Spanish and English
* 1+ year of customer service experience
* Open availability
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
	+ Bring your own device – This position does not loan equipment
	+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
	+ Operating System: Windows 10+
	+ RAM: 8GB or higher
	+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
	+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
	+ Speeds: 10 mbps download and 3 mbps upload or higher
	+ While working, you will be required to hardwire with an ethernet cable
	+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
	+ Must reside in the United States or have a valid U.S. address for residence
**What's in it for you?**
At blithequark, we significantly invest in our employees' growth and development, and we offer a range of benefits to support your career path and personal development. These include:
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Compensation and Benefits**
As a Seasonal Customer Service Representative – Bilingual: Spanish and English – Remote Work Opportunity, you will be compensated with a competitive hourly rate of $16.00 per hour. Additionally, you will be eligible for a range of benefits, including:
* On-the-job training
* Referral program
* Work from home
**How to Apply**
If you are a motivated and customer-centric individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting remote work opportunity. Please submit your application, including your direct email address, and we will be in touch to discuss your qualifications further.
**Job Types:** Full-time, Seasonal
**Pay:** From $16.00 per hour
**Benefits:**
* On-the-job training
* Referral program
* Work from home
**Work Location:** Remote
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**Note:** This job posting is for a remote Seasonal Customer Service Representative – Bilingual: Spanish and English – Remote Work Opportunity at blithequark. The job description and requirements are subject to change, and the company reserves the right to modify or cancel the position at any time.
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