Experienced Work from Home Customer Service, Sales, or Technical Support Advisor – Delivering Exceptional Experiences and Building a Rewarding Career with blithequark
Introduction to blithequark
blithequark is an award-winning global company, recognized for our culture, diversity, leadership, and innovation. We help the world's best brands to improve their businesses and better connect with their customers. At blithequark, we are passionate about providing exceptional experiences and making a positive impact on people's lives. As we continue to grow, we are looking for talented, compassionate individuals who share our passion for delivering outstanding service and building strong relationships with our customers.
Job Overview
We are excited to announce an opportunity to join our team of Work from Home Advisors, where you will have the chance to build a rewarding career in customer service, sales, or technical support. As a Work from Home Advisor at blithequark, you will be responsible for providing exceptional support to our customers, resolving their queries, and offering tailored solutions to meet their needs. Whether you are passionate about customer service, sales, or technical support, we have a role that suits your skills and interests.
Key Responsibilities
As a Customer Service Advisor at blithequark, your key responsibilities will include:
- Handling customer inquiries via inbound calls, outbound calls, or through the internet
- Assisting customers using a call flow guide to answer questions and resolve issues
- Tracking, documenting, and retrieving information in databases
- Investing in our customers' success by offering additional products and/or services
As a Sales Advisor at blithequark, your key responsibilities will include:
- Closing sales, working on prospecting, negotiation, presentation, and using B2B or B2C skills
- Using product knowledge to build client relationships and find new ways to retain customers
- Being detail-oriented when it comes to sales of products and services
- Upselling and spontaneously offering additional products and services
As a Technical Support Advisor at blithequark, your key responsibilities will include:
- Resolving technical issues related to hardware, software, and client products
- Providing basic customer service support
- Being an amazing problem-solver
- Maintaining broad knowledge of client products and/or services, such as smartphones, tablets, computers, and wearables
Who We Are Looking For
To be successful in this role, you should have:
- A high school diploma or GED
- A minimum of six months of customer service experience or hard sales experience for sales positions
- A quiet, distraction-free environment to work from in your residence
- Talent for delivering outstanding service
- Strong computer navigation skills and PC knowledge
- High-speed internet and a smartphone
We are looking for individuals who are passionate about delivering exceptional experiences, building strong relationships, and making a positive impact on people's lives. If you are a compassionate, knowledgeable, and unique individual with a style that brings value to every interaction, we want to hear from you!
Essential and Preferred Qualifications
In addition to the above requirements, we are looking for individuals who:
- Have excellent communication and interpersonal skills
- Are able to work in a fast-paced environment and adapt to changing situations
- Have a strong attention to detail and ability to multitask
- Are proficient in using technology, including computers, software, and databases
- Have a strong desire to learn and grow with our company
Preferred qualifications include:
- Previous experience in customer service, sales, or technical support
- Familiarity with iOS and/or macOS, or comparable technology
- Knowledge of client products and/or services, such as smartphones, tablets, computers, and wearables
Skills and Competencies
To be successful in this role, you should possess the following skills and competencies:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong attention to detail and ability to multitask
- Proficiency in using technology, including computers, software, and databases
- Strong desire to learn and grow with our company
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to investing in our people and teams for ongoing personal and career development. As a Work from Home Advisor, you will have access to:
- Paid training and development programs
- Opportunities for performance incentives and bonuses
- A work computer may be provided depending on the position offered
- 401K, Medical, Dental, Vision Insurance, and an Employee Assistance Program
We believe in providing our employees with the tools and resources they need to succeed and grow with our company. If you are looking for a career that offers opportunities for growth and development, we encourage you to apply.
Work Environment and Company Culture
At blithequark, we pride ourselves on our positive and inclusive company culture. We believe in providing a workplace that is free from unlawful discrimination and harassment, and we prohibit the same against employees, applicants, or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, and pregnancy or other protected status.
We are committed to providing a workplace that is respectful, inclusive, and supportive of all employees. If you are looking for a company that values diversity and promotes a positive work environment, we encourage you to apply.
Compensation, Perks, and Benefits
As a Work from Home Advisor at blithequark, you can expect:
- A competitive base wage of $15.00 per hour, with opportunities for performance incentives and bonuses
- Paid training and development programs
- A work computer may be provided depending on the position offered
- 401K, Medical, Dental, Vision Insurance, and an Employee Assistance Program
We believe in providing our employees with a comprehensive compensation package that recognizes their hard work and dedication. If you are looking for a company that offers competitive pay and benefits, we encourage you to apply.
Conclusion
If you are a passionate, compassionate, and knowledgeable individual who is looking for a rewarding career in customer service, sales, or technical support, we encourage you to apply for this exciting opportunity. At blithequark, we are committed to providing exceptional experiences and making a positive impact on people's lives. Join our team of talented and dedicated professionals and start building a career that you will love.
Apply today and discover why 270,000+ people around the globe choose to call blithequark home. We are proudly one team, one company, "One blithequark" and we invite you to join us!
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