**Experienced Customer Service Representatives – Virtual Support and Sales Team**

Are you a highly motivated and customer-focused individual looking for a rewarding remote work opportunity? Do you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional service? If so, we invite you to join blithequark's dynamic Virtual Support and Sales Team as a Customer Service Representative. At blithequark, we pride ourselves on providing top-notch customer experiences that exceed our clients' expectations. As a Customer Service Representative, you will play a vital role in achieving this goal by providing timely, professional, and personalized support to our clients' customers via phone, email, and chat. If you're looking for a flexible and fulfilling career that allows you to work from the comfort of your own home, we encourage you to apply for this exciting opportunity. **About blithequark** blithequark is a leading provider of innovative solutions and services that empower businesses to succeed in today's fast-paced and competitive market. Our team of experts is dedicated to delivering exceptional results, fostering a culture of collaboration and innovation, and creating a work environment that is inclusive, diverse, and supportive. As a member of our Virtual Support and Sales Team, you will be part of a dynamic and growing organization that values your contributions and offers opportunities for growth and development. **Key Responsibilities** As a Customer Service Representative with blithequark, you will be responsible for: * Providing exceptional customer service via phone, email, and chat, responding to customer inquiries, resolving issues, and escalating complex problems to senior team members * Utilizing your technical skills to troubleshoot and resolve customer technical issues, providing solutions and workarounds as needed * Meeting or exceeding sales targets by identifying and pursuing sales opportunities, upselling and cross-selling products and services * Maintaining accurate and up-to-date customer records, documenting interactions, and updating customer information as necessary * Collaborating with internal teams, including sales, marketing, and product development, to ensure seamless customer experiences * Participating in ongoing training and development programs to enhance your skills and knowledge, staying up-to-date on industry trends and best practices **Essential Qualifications** To be successful as a Customer Service Representative with blithequark, you will need: * A high school diploma or equivalent * 18 years of age or older * A clean criminal record with zero felony or fraud convictions * A computer and reliable internet connection (cable or DSL) * Ability to invest $12.95 for a background check and the cost of client training (all fees are reimbursed after 90 days of servicing a client) * Willingness to attend a virtual training session unpaid for 4 weeks, Monday-Friday, 4 hours a day * Ability to commit to a minimum of 15 hours per week (you create your own schedule) **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Previous customer service or sales experience in a call center or remote work environment * Technical skills, including proficiency in CRM software, Microsoft Office, and Google Suite * Experience with sales and customer service software, such as Salesforce or Zendesk * Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and customers * Ability to work in a fast-paced, dynamic environment, prioritizing multiple tasks and deadlines **Skills and Competencies** To succeed as a Customer Service Representative with blithequark, you will need to possess: * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues * Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues * Ability to work independently and as part of a team, prioritizing multiple tasks and deadlines * Strong time management and organizational skills, with the ability to meet or exceed sales targets and customer service metrics * Ability to adapt to changing priorities and workflows, with a flexible and positive attitude **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our team members grow and develop their skills and careers. As a Customer Service Representative, you will have access to: * Ongoing training and development programs, including virtual training sessions and online courses * Opportunities for career advancement, including promotions to senior roles and leadership positions * A dynamic and supportive work environment, with a focus on collaboration, innovation, and continuous improvement * A comprehensive benefits package, including health insurance, retirement savings, and paid time off **Work Environment and Company Culture** As a remote worker with blithequark, you will enjoy a flexible and autonomous work environment, with the freedom to create your own schedule and work from the comfort of your own home. Our company culture is built on the values of: * Collaboration and teamwork * Innovation and continuous improvement * Diversity and inclusion * Customer focus and satisfaction * Integrity and ethics **Compensation, Perks, and Benefits** As a Customer Service Representative with blithequark, you will receive: * Competitive hourly rate, paid bi-weekly * Opportunities for overtime and bonuses * Comprehensive benefits package, including health insurance, retirement savings, and paid time off * Access to ongoing training and development programs * A dynamic and supportive work environment, with a focus on collaboration, innovation, and continuous improvement **How to Apply** If you are a motivated and customer-focused individual looking for a rewarding remote work opportunity, we encourage you to apply for this exciting position with blithequark. To get started, please visit our website at [www.blithequark.com](http://www.blithequark.com) and submit your application through our online portal. We look forward to hearing from you! Apply for this job