Experienced Remote Data Entry Clerk – Administrative Support and Database Management Specialist at blithequark

Introduction to blithequark

As one of Canada's oldest and most respected debt solution providers, blithequark has been helping individuals and businesses escape debt and rebuild their lives since 1979. With over 230 employees across Canada and a track record of assisting more than 150,000 Canadians in overcoming debt, we are now embarking on an exciting phase of innovation and significant growth. To achieve our ambitious goals and better serve the growing number of Canadians in need, we are seeking experienced, enthusiastic, motivated, innovative, and customer-centric team members to join our team.

Position Summary

We are looking for a highly skilled and detail-oriented Data Entry Clerk to join our team, with the flexibility to work remotely. As a Data Entry Clerk at blithequark, you will play a critical role in updating and maintaining information in our databases, providing administrative support as needed, and ensuring the efficient administration of files. The ideal candidate will possess exceptional attention to detail, be self-motivated, and have the ability to focus on assigned tasks with minimal supervision.

Key Responsibilities

• Preparing documentation for filing and associated correspondence, ensuring accuracy and completeness.
• Obtaining all necessary supporting information and documentation to facilitate efficient file administration, including income and tax filings, asset realizations, and other relevant documents.
• Responding promptly to queries and requests from creditors and debtors, providing excellent customer service and support.
• Liaising with the administration team to obtain information, documentation, and resolve complex issues, utilizing Microsoft Dynamics CRM to extract file details and information.
• Preparing and reviewing files for completeness, following up on outstanding documents, and ensuring all necessary documents are organized and up-to-date.
• Liaising with internal clients to clarify issues, resolve problems, and provide support as needed.
• Organizing file documents in accordance with our naming protocols, maintaining accurate and efficient filing systems.
• Calculating income and surplus income obligations, understanding relevant legal requirements across multiple provincial jurisdictions.
• Performing relevant searches, including insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value.
• Creating all necessary documents for signature, reviewing sign-up documents for accuracy and policy compliance, and filing documents with the Official Receiver (OR).
• Accurately transferring pertinent information from written and scanned records into Ascend, our internal software, maintaining client confidence and protecting operations by keeping information confidential.
• Liaising with external clients to clarify outstanding documents, provide support, and ensure excellent customer service.
• Electronic filing of statutory documents, preparing documents for DocuSign, and reviewing amended proposals.
• Performing other tasks as assigned, demonstrating flexibility and adaptability in a fast-paced environment.

Essential Qualifications

To be successful in this role, you will possess:

• Proven experience in data entry, with a high level of accuracy and attention to detail.
• Exceptional organizational and prioritization skills, with the ability to work independently and efficiently.
• Proficient technical skills, including familiarity with Microsoft Office (Outlook, Excel, Word), and the ability to learn computer software quickly.
• Experience with Microsoft Dynamics CRM would be an asset, although not required.
• Strong written and verbal communication skills, with the ability to convey information effectively to others.
• Good interpersonal skills, with the ability to speak and deal effectively with other staff members, clients, and stakeholders.

Preferred Qualifications

While not essential, the following qualifications would be considered an asset:

• Previous experience in a similar role, with a focus on administrative support and database management.
• Knowledge of relevant legal requirements across multiple provincial jurisdictions.
• Experience with electronic filing systems and document management software.
• Certification in data entry, administrative assistance, or a related field.

Skills and Competencies

To succeed in this role, you will possess:

• Strong analytical and problem-solving skills, with the ability to attention to detail and accuracy.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients, stakeholders, and team members.
• Ability to work independently and as part of a team, with a focus on collaboration and support.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Adaptability and flexibility, with the ability to adjust to changing priorities and deadlines.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Data Entry Clerk, you will have access to:

• Ongoing training and professional development opportunities, to enhance your skills and knowledge.
• Mentorship and coaching, to support your career growth and advancement.
• Opportunities for advancement, with a focus on internal promotions and career development.
• A collaborative and supportive work environment, with a focus on teamwork and mutual respect.

Work Environment and Company Culture

At blithequark, we pride ourselves on our unique and inclusive company culture. As an employee, you will be part of a dynamic and supportive team, with access to:

• A dedicated culture committee, responsible for organizing events and promoting a positive work environment.
• Recognition and reward programs, to acknowledge and celebrate employee achievements.
• A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace.
• Flexible work arrangements, including remote work options and flexible hours.

Compensation, Perks, and Benefits

As a Data Entry Clerk at blithequark, you will be eligible for:

• Competitive compensation and benefits package, including extended health and dental coverage, and a virtual doctor plan.
• Flexible work arrangements, including vacation and wellness days, and a company-matching retirement savings plan.
• Financial support for professional development, and access to exclusive perks and discounts.
• Annual company events, and opportunities to participate in company-sponsored activities and initiatives.

Conclusion

If you are a motivated and detail-oriented individual, with a passion for administrative support and database management, we encourage you to apply for this exciting opportunity. As a Data Entry Clerk at blithequark, you will be part of a dynamic and supportive team, with access to ongoing training and development opportunities, and a commitment to diversity, equity, and inclusion. Apply now to join our team and take the first step in your career with blithequark.