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Experienced Remote Legal Assistant – Providing Specialized Support in a Dynamic and Innovative Environment

Remote, USA Full-time Posted 2025-11-03

Introduction to American Family Insurance

At American Family Insurance, we have been dedicated to protecting our customers' dreams for over 90 years. As a leader in our industry, we pride ourselves on being innovative, caring, agile, trustworthy, transparent, and passionate about what we do. Our mission is to provide exceptional service and support to our customers, and we are now looking for an experienced and skilled Legal Assistant to join our team in a primarily home-based role.

Job Overview

In this exciting opportunity, you will have the chance to work from the comfort of your own home, with the flexibility to manage your schedule and workload. As a Legal Assistant, you will provide specialized legal support and administrative duties to our team, utilizing your diverse skillset to drive success. With a competitive salary range of $23.00 - $35.57 per hour, you will be rewarded for your hard work and dedication.

Primary Accountabilities

As a Legal Assistant, your primary responsibilities will include:

  • Conducting research and preparing background information to support our legal team
  • Receiving and responding to inquiries, relaying messages, and managing calendars for court appearances, appointments, and meetings
  • Scheduling and coordinating tasks for file handlers and monitoring progress to ensure timely completion
  • Handling and distributing electronic mail, screening and responding to incoming mail, and generating legal and claims correspondence
  • Ensuring delivery of documents to courts, opposing counsel, and others, and scheduling and coordinating with opposing counsel, witnesses, experts, and others for investigations, discovery, depositions, and trials
  • Performing data entry and initial setup of new matters, handling tasks related to payments and closing files, and participating in projects and committees
  • Supporting file handlers with electronic legal databases and claim management systems, assisting with training unit employees, and administering divisional programs and conducting special projects
  • Coordinating claim information collection for other divisions, maintaining and updating procedural documents and divisional contact information, and organizing and performing claim administrative workflow and processing tasks

Requirements and Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

  • Demonstrated experience providing customer-driven solutions, support, or service
  • Demonstrated experience performing legal support duties, including interacting with members of the judiciary, opposing and co-counsel, clients, and expert and lay witnesses
  • Demonstrated experience working with confidential documents and situations
  • Demonstrated experience with various PC software applications (e.g., Microsoft Office Suite)
  • Demonstrated experience writing and proofreading legal documents for proper grammar and spelling
  • Solid knowledge and understanding of legal procedures, legal terminology, and the judicial system
  • Solid knowledge and understanding of legal ethics rules and the ability to maintain a high level of confidentiality

Preferred Qualifications

In addition to the essential qualifications, we are looking for candidates with the following preferred qualifications:

  • Experience with SharePoint, Guidewire/Claims Center, Legal eXchange, or Legal Files
  • Previous experience working in a remote or home-based environment
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, clients, and external partners

Career Growth and Development

At American Family Insurance, we are committed to providing our employees with opportunities for career growth and development. As a Legal Assistant, you will have access to training and development programs, mentorship, and career advancement opportunities. We encourage our employees to take ownership of their careers and provide the support and resources needed to help them succeed.

Work Environment and Company Culture

Our company culture is built on a foundation of innovation, caring, agility, trustworthiness, transparency, and passion. We believe in creating a work environment that is inclusive, supportive, and empowering, where our employees can thrive and reach their full potential. As a remote worker, you will be part of a dynamic and distributed team, with opportunities to collaborate and connect with colleagues from across the country.

Compensation and Benefits

We offer a comprehensive compensation and benefits package, including:

  • Competitive salary range of $23.00 - $35.57 per hour
  • Comprehensive medical, dental, vision, and wellbeing benefits
  • Competitive 401(k) contribution and pension plan
  • Annual incentive and paid time off program (23 days accrued annually for full-time employees)
  • Student loan repayment program and paid-family leave
  • Opportunities for career advancement and professional development

Conclusion

If you are a motivated and experienced Legal Assistant looking for a new challenge, we encourage you to apply for this exciting opportunity. With a competitive salary, comprehensive benefits, and opportunities for career growth and development, this role offers the perfect combination of challenge and reward. Don't hesitate to submit your application today and take the first step towards joining our dynamic and innovative team!

At American Family Insurance, we are an equal opportunity employer, committed to diversity and inclusion in the workplace. We consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Join our team and become part of a company that is dedicated to protecting the dreams of our customers and employees.

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