Dynamic Remote Inside Sales Representative – Customer Success & Pipeline Development for Splunk’s Security & Observability Platform

About Splunk – Pioneering the Future of Digital Resilience

At Splunk, we are on a mission to build a safer, more resilient digital world. Our unified security and observability platform empowers the globe’s leading enterprises to protect, monitor, and optimize their critical systems in real time. While our technology is world‑class, the true engine of our success is the people who bring it to life. Recognized repeatedly as a “Best Place to Work,” Splunk cultivates a culture where authenticity, curiosity, and collaboration flourish. As a Remote Inside Sales Representative, you will join a community of innovators who celebrate every “million data points” you contribute—both professional expertise and the unique personality that makes you, you.

Why This Role Is a Game‑Changer for Your Career

In today’s hyper‑connected environment, inside sales professionals are the frontline architects of customer relationships. This position offers you the chance to:

• Drive revenue growth for a market‑leading security solution.
• Collaborate with cross‑functional teams—including engineering, product, and customer success—to deliver holistic experiences.
• Develop a deep understanding of complex enterprise buying cycles, from initial awareness to expansion and renewal.
• Accelerate your professional development through mentorship, continuous learning programs, and exposure to cutting‑edge technology.

Key Responsibilities – Crafting a Dazzling Customer Experience

Strategic Account Engagement & Adoption

• Design and execute a tailored, end‑to‑end engagement plan for each assigned account, ensuring every interaction enhances the customer journey.
• Act as a trusted advisor, guiding prospects through onboarding, license key activation, and support ticket navigation.
• Leverage data‑driven insights to anticipate customer needs and proactively address potential friction points.

Pipeline Creation & Management

• Make 30+ outbound calls daily, reaching new prospects and nurturing existing relationships to uncover qualified opportunities.
• Utilize Account‑Based Marketing (ABM) tactics—research, personalization, and multi‑channel outreach—to identify decision‑makers and accelerate pipeline velocity.
• Document every interaction in Salesforce (or equivalent CRM), ensuring accurate forecasting and pipeline health visibility.

Deal Execution, Closing, & Forecasting

• Own the full sales cycle for small‑to‑mid‑size deals, from qualification to contract negotiation and closure.
• Revitalize stagnant opportunities by re‑engaging stakeholders, presenting fresh value propositions, and removing barriers to purchase.
• Collaborate with Senior Account Executives on larger, strategic opportunities, providing support as needed to achieve team targets.

Continuous Improvement & Knowledge Sharing

• Participate in regular sales enablement sessions, sharpening product knowledge, objection handling, and consultative selling techniques.
• Share best practices, success stories, and market feedback with the broader sales organization to drive collective excellence.
• Stay current on industry trends, competitor movements, and emerging security challenges to position Splunk as the solution of choice.

Essential Qualifications – What You Must Bring

• Minimum 2 years of proven experience in a customer‑facing sales role—such as Inside Sales, Account Management, or Customer Success.
• Demonstrated ability to conduct high‑volume outbound outreach while maintaining a high level of personalization and professionalism.
• Strong communication skills—both verbal and written—and the confidence to present complex technical concepts to diverse audiences.
• A results‑driven mindset with a track record of meeting or exceeding quota targets.
• Reliable home office setup with high‑speed internet, a quiet workspace, and the flexibility to attend quarterly in‑person events at Splunk’s regional hubs.

Preferred (Nice‑to‑Have) Qualifications – The Extras That Set You Apart

• Experience navigating the full sales funnel using the Land, Expand, Adopt, Renew (LEARN) framework.
• A solid grasp of enterprise software licensing models, subscription economics, and SaaS‑based pricing structures.
• Proficiency with CRM platforms (Salesforce, HubSpot) and sales engagement tools (Outreach, SalesLoft).
• Adaptability to shifting priorities, thriving in fast‑paced, constantly evolving sales environments.
• Demonstrated curiosity and a proactive approach to continuous learning—whether through certifications, webinars, or self‑directed study.
• Coachable attitude, eager to absorb new methodologies and incorporate feedback into daily practice.

Core Skills & Competencies for Success

• Consultative Selling: Ability to uncover pain points, align solutions, and articulate ROI in business terms.
• Data‑Driven Decision Making: Comfortable using analytics dashboards to monitor performance metrics and adjust tactics.
• Collaboration: Strong team player who can partner with technical, marketing, and product teams to deliver cohesive experiences.
• Time Management: Efficiently prioritize high‑impact activities, balancing prospecting, pipeline development, and deal closure.
• Resilience: Maintains optimism and momentum through rejection, pipeline fluctuations, and changing market conditions.

Career Growth & Development Opportunities

Splunk invests heavily in your professional trajectory. As a Remote Inside Sales Representative, you will have access to:

• Structured mentorship programs linking you with senior sales leaders.
• Sponsored certifications (e.g., Splunk Core, Cloud, Security) to deepen technical expertise.
• Rotational assignments across product verticals, providing broader exposure and accelerated skill acquisition.
• A clear promotion pathway—from Inside Sales Representative to Senior Inside Sales, Account Executive, and eventually Enterprise Sales leadership.
• Leadership development workshops focused on negotiation, strategic account planning, and people management.

Work Environment & Culture – Where Authenticity Thrives

Even though this role is remote, you will be part of an inclusive, globally distributed community that values:

• Diversity & Inclusion: A workplace where every background, identity, and perspective is celebrated.
• Flexibility: Choose a schedule that aligns with your personal productivity rhythms while meeting team collaboration needs.
• Innovation: An environment that encourages experimentation, continuous feedback, and rapid iteration.
• Well‑Being: Access to mental‑health resources, virtual fitness classes, and a supportive managerial culture.

Compensation, Perks, & Benefits – A Total Rewards Package That Recognizes Your Impact

Splunk offers a market‑competitive compensation structure, including:

• A base salary aligned with geographic market data, complemented by a performance‑based On‑Target Earnings (OTE) model.
• Quarterly or annual sales incentive plans that reward over‑achievement.
• Potential equity grants or long‑term cash awards for high‑performing contributors.
• Comprehensive health benefits—medical, dental, vision—and a 401(k) plan with generous employer match.
• Generous paid time off, parental leave, and flexible holiday policies.
• Professional development stipend, tuition reimbursement, and access to an extensive internal learning portal.
• Virtual team events, swag, and opportunities to attend Splunk’s annual conference (in‑person or virtual) to connect with the broader community.

Equal Opportunity & Commitment to Belonging

Splunk is an Equal Opportunity Employer. We believe that a culture of belonging is both the right thing to do and a strategic advantage. Applicants are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic. We also consider candidates with criminal histories in accordance with applicable law.

How to Apply – Your Future Starts Here

If you are energized by the prospect of shaping the security and observability journey for world‑class enterprises, we want to hear from you. Click the link below to submit your application, attach a tailored resume, and share a brief cover letter that highlights how your experience aligns with the responsibilities and qualifications outlined above.

Apply Now – Join Splunk’s Remote Inside Sales Team

Take the Next Step

Don’t let this opportunity pass you by. At Splunk, you’ll be part of a forward‑thinking organization where your contributions directly influence the security posture of leading global brands. Embrace the challenge, grow your expertise, and help us build a more resilient digital future.