Experienced Field-Based Behavioral Health Case Manager – Remote Opportunity in Springfield, MO, Focusing on Holistic Patient Care and Community Support

Introduction to Optum Home & Community Care

Optum Home & Community Care, a pivotal part of the UnitedHealth Group family, is at the forefront of revolutionizing healthcare by integrating physical, mental, and social care models. This innovative approach aims to provide seamless, holistic care to patients, empowering them to navigate the healthcare system effectively and access support services whenever needed. As a Field-Based Behavioral Health Case Manager, you will play a crucial role in this mission, working closely with an interdisciplinary care team to deliver preventive care that helps patients thrive in their homes.

About the Role

This field-based position, covering the greater Springfield, MO area, including cities like Salem, Rolla, West Plains, Springfield, Van Buren, Mountain Grove, and Willow Springs, offers a unique opportunity to make a difference in the lives of patients and their families. As a Case Manager, you will spend approximately 75% of your time in the field, visiting members' homes, and the remaining time working from the comfort of your own home. This role is perfect for individuals seeking a challenging yet rewarding career that offers flexibility and work-life balance, with flexible scheduling and no requirement for on-call, weekends, or holidays.

Key Responsibilities

• Conduct comprehensive Biopsychosocial Assessments to understand patients' needs and develop personalized care plans.
• Provide case management, care coordination, and healthcare navigation services to ensure patients receive the support they need.
• Engage in discharge and transition planning to facilitate smooth care transitions.
• Foster client and family engagement in all aspects of social work intervention, including advanced healthcare planning, palliative care, and hospice or end-of-life care.
• Identify and address elder/vulnerable adult abuse, trauma, neglect, and exploitation, ensuring the safety and well-being of our patients.
• Facilitate benefits and resource acquisition, assisting clients and families in understanding related policies, eligibility requirements, and financial and legal issues.

Qualifications and Skills

To excel in this role, you will need a strong foundation in behavioral health, excellent communication and interpersonal skills, and the ability to work independently and as part of a team. The ideal candidate will possess:

Essential Qualifications

• A Licensed Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling, or a Licensed Ph.D., or an RN with 2 years of experience in behavioral health.
• Active, independent, and unrestricted licenses in the state of Missouri.
• 2 years of experience in a related mental health setting.
• Proficiency in Microsoft Word, Excel, and Outlook.
• A dedicated work area that ensures information privacy and the ability to keep company-sensitive documents secure.
• Willingness to travel up to 75% within the specified territory and work Monday through Friday, with occasional overtime as needed.
• A valid driver's license and reliable transportation.
• Residence within 90 minutes from Springfield, MO, with access to a UnitedHealth Group-approved high-speed internet connection.

Preferred Qualifications

• 2 years of experience in long-term care, home health, hospice, public health, or assisted living.
• 1 year of clinical or case management experience.
• Familiarity with electronic charting and arranging community resources.
• Background in managing populations with complex medical or behavioral needs.
• Field-based work experience, particularly in home settings.

Career Growth and Development

At UnitedHealth Group, we are committed to the growth and development of our employees. As a Field-Based Behavioral Health Case Manager, you will have opportunities to enhance your skills, explore different roles within the company, and contribute to the development of innovative care models. Our performance recognition and rewards system will acknowledge your achievements, providing a clear path for professional advancement.

Work Environment and Company Culture

UnitedHealth Group values diversity, equity, and inclusion, recognizing that a diverse workforce is essential to delivering equitable care and improving health outcomes. We strive to create a work environment that is respectful, inclusive, and supportive, where every employee can thrive and contribute their best work. As an Equal Employment Opportunity/Affirmative Action employer, we welcome applications from qualified candidates of all backgrounds.

Compensation and Benefits

We offer a competitive salary and a comprehensive benefits package designed to support your well-being and financial security. Our benefits may include health insurance, retirement plans, paid time off, and opportunities for professional development, among others. As a remote worker, you will also enjoy the flexibility and convenience of working from home, with the technology and resources needed to perform your job effectively.

Conclusion

If you are passionate about delivering high-quality, patient-centered care and are looking for a challenging and rewarding career opportunity, we encourage you to apply for the Field-Based Behavioral Health Case Manager position. Join our team of dedicated professionals who are committed to making a difference in the lives of our patients and their families. Together, let's build a future where everyone has the opportunity to live their healthiest life.

Apply today and take the first step towards a fulfilling career in behavioral health case management. We look forward to hearing from you and exploring how you can contribute to our mission of helping people live healthier lives and making the health system work better for everyone.