**Experienced Remote Data Entry / Order Clerk – Customer Service and Logistics Support Specialist**
Are you a detail-oriented and organized individual with excellent communication skills? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and reliable Remote Data Entry / Order Clerk to join our team at Workwarp. As a key member of our customer service and logistics team, you will play a vital role in ensuring seamless order processing, efficient shipment management, and exceptional customer experiences.
**About Us**
At Workwarp, we're a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives. With a strong focus on work-life balance and employee well-being, we offer a supportive and inclusive work environment that fosters growth and development.
**Key Responsibilities**
As a Remote Data Entry / Order Clerk, you will be responsible for:
* Preparing and processing purchase orders with precision and accuracy
* Processing shipments and orders for pick up, ensuring timely and efficient delivery
* Assisting sales and scheduling teams with pricing and availability, providing exceptional customer service
* Tracking vendor shipments and managing inventory levels
* Assisting with damaged returns and re-orders, resolving issues promptly and professionally
* Communicating with drivers to ensure efficient delivery of products and resolving any logistical issues
* Managing customer service requests, resolving issues quickly, and providing exceptional customer experiences
* Working to streamline and improve processes, identifying areas for improvement and implementing changes
**Requirements**
To succeed in this role, you will need:
* A high degree of detail and focus on every job, with a strong attention to accuracy and precision
* Excellent problem-solving skills, with the ability to think critically and creatively
* Outstanding interpersonal and communication skills, with the ability to build strong relationships with customers, colleagues, and vendors
* Typing 35+ wpm and 10 key-by-touch, with excellent keyboarding skills
* Outstanding verbal, written, and communication skills, with the ability to articulate complex information in a clear and concise manner
* The ability to read and write in English, with a strong understanding of grammar, spelling, and punctuation
**Education & Experience**
* Possess a high school diploma or GED equivalent certification
* Previous experience in data entry, customer service, or a related field is highly desirable
**Physical Requirements**
* Ability to stand and walk for long periods of time, with occasional sedentary work that involves sitting/standing
* Light work that includes moving objects up to 20 pounds, with a focus on maintaining a safe and healthy work environment
**Benefits**
* Competitive hourly rate: $20.00 - $22.00 per hour
* Flexible schedule: 30 - 40 hours per week, with the option to work remotely
* Health insurance: comprehensive coverage to support your physical and mental well-being
* 401(k) plan: a retirement savings plan to help you build a secure financial future
* Flexible schedule: work from the comfort of your own home, with the freedom to manage your time effectively
**Schedule**
* 10 hour shift: work a consistent schedule with regular breaks and time off
* Day shift: work during regular business hours, with the option to work flexible hours as needed
**Work Environment**
* Remote work: work from the comfort of your own home, with the freedom to manage your time effectively
* Collaborative team: work with a dynamic and supportive team that values collaboration, creativity, and customer satisfaction
* Inclusive culture: work in a culture that values diversity, equity, and inclusion, with opportunities to grow and develop your skills
**How to Apply**
If you're a motivated and organized individual with excellent communication skills, we want to hear from you! Apply now to join our team as a Remote Data Entry / Order Clerk and take the first step towards a rewarding and challenging career.
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