Experienced Part-Time Customer Experience Advisor – Remote Opportunity in Nashville for Delivering Exceptional Support and Building Strong Relationships

Welcome to blithequark

At blithequark, we're passionate about creating extraordinary experiences for our customers, and we're looking for a talented and enthusiastic Customer Experience Advisor to join our team. As a part-time remote position based in Nashville, TN, you'll have the opportunity to work with a dynamic and innovative company that's dedicated to making a positive impact. With a competitive hourly rate of $13.00, you'll be rewarded for your hard work and commitment to delivering exceptional customer service.

About the Role

As a Customer Experience Advisor at blithequark, you'll be responsible for providing top-notch support to our customers via email and live chat. You'll be the face of our company, and your goal will be to create memorable and personalized experiences that leave our customers feeling valued and appreciated. If you're a self-starter who thrives in a fast-paced environment and is passionate about building strong relationships, we want to hear from you.

Key Responsibilities

• Deliver exceptional customer service by responding to customer inquiries via email and live chat
• Learn our internal management system to efficiently process sales orders and maintain customer relationships
• Use internal communication software to collaborate with teammates, management, and other departments
• Identify trends and pain points to optimize each customer's experience and provide innovative solutions

Who You Are

We're looking for a talented and motivated individual who is passionate about customer experience and is excited to join our team. You should be a creative problem solver who is able to think outside the box and come up with innovative solutions to complex problems. You should also be an excellent communicator who is able to adapt your tone and communication style to different audiences.

Essential Qualifications

• A self-starter who takes ownership of your work and is proud of your accomplishments
• A creative and innovative problem solver who is able to think outside the box
• An excellent communicator who is able to adapt your tone and communication style to different audiences
• Able to learn new technology systems and procedures quickly
• Able to juggle multiple tasks at once while remaining organized and attentive to detail
• Highly proficient in navigating multiple tabs and windows
• Able to stay energized and motivated in a high-volume work environment with limited supervision

Preferred Qualifications

• Customer service experience
• Experience working from home

Requirements

To be successful in this role, you'll need to meet the following requirements:

• Able to attend a virtual two-week onboarding via Google Meet video calls
• Have a quiet work space with minimal noise (i.e., home office) in which you'll fulfill your shifts
• Able to work 20–29 hours per week, with shift times starting as early as 8 a.m. and as late as 9 p.m. CT
• Available evenings and weekends, including during the holiday season
• Has reliable high-speed internet connection with access to your router—a laptop and all necessary equipment will be provided
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Career Growth and Learning Benefits

At blithequark, we're committed to helping our employees grow and develop in their careers. As a Customer Experience Advisor, you'll have access to ongoing training and development opportunities to help you build your skills and knowledge. You'll also have the opportunity to work with a talented and experienced team who are passionate about delivering exceptional customer service.

Work Environment and Company Culture

At blithequark, we're proud of our company culture and the values that we represent. We're a dynamic and innovative company that's dedicated to making a positive impact, and we're looking for employees who share our passion and values. As a remote employee, you'll be part of a virtual team that's connected by our shared goals and values. You'll have the opportunity to participate in company outings and events, volunteering and learning opportunities, and to connect with your colleagues through our various employee resource groups.

Compensation, Perks, and Benefits

As a Customer Experience Advisor at blithequark, you'll be rewarded with a competitive hourly rate of $13.00. You'll also have access to a range of perks and benefits, including a laptop and all necessary equipment, ongoing training and development opportunities, and the opportunity to work with a talented and experienced team.

Conclusion

If you're a motivated and enthusiastic individual who is passionate about customer experience, we want to hear from you. As a Customer Experience Advisor at blithequark, you'll have the opportunity to work with a dynamic and innovative company that's dedicated to making a positive impact. You'll be part of a virtual team that's connected by our shared goals and values, and you'll have the opportunity to build your skills and knowledge through ongoing training and development opportunities. Apply now to join our team and start your journey as a Customer Experience Advisor at blithequark.