**Experienced Full Stack Seasonal Customer Service Representative – Bilingual Spanish and English – Work from Home Opportunity at blithequark**
                                Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you have a flair for languages and a knack for problem-solving? If so, we invite you to join blithequark's dynamic team as a Seasonal Customer Service Representative – Bilingual Spanish and English. This is a fantastic opportunity to work from home, develop your skills, and grow your career in a forward-thinking organization that values its people and the communities it serves.
**About blithequark**
blithequark is a global leader in customer experience and technology innovation, partnering with the world's best-known brands to deliver exceptional customer experiences. Our mission is to empower our people to be game-changers, and we're committed to creating a culture that values diversity, equity, and inclusion. With a presence in over 70 countries, we're a truly global organization that's passionate about making a positive impact on the world.
**Why Join blithequark?**
At blithequark, we believe that our people are our greatest asset. That's why we invest in their growth and development, providing them with the training, technologies, and support they need to succeed. Our culture is built on the principles of people-first, inclusivity, and a genuine sense of belonging. We're proud to be recognized as a "World's Best Workplace," "Happiest Employees," and "Best Companies for Career Growth" award winner.
**Career Growth and Personal Development**
This is a fantastic opportunity to reimagine your career journey and develop "friends for life" at blithequark. We'll provide you with all the training, technologies, and continuing support you'll need to succeed. Plus, with a strong focus on career growth and personal development, you'll have the chance to advance your career and achieve your goals. In fact, about 80% of our managers and leaders have been promoted from within!
**What You Will Do in This Role**
As a Seasonal Customer Service Representative – Bilingual Spanish and English, you will:
* Provide inbound customer support using a call flow guide in the customer's preferred language
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences with a smile
**Your Qualifications**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Seasonal Customer Service Representative – Bilingual Spanish and English role include:
* The ability to read, write, and speak fluently both Spanish and English
* 1+ year of customer service experience
* Open availability
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
	+ Bring your own device – This position does not loan equipment
	+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
	+ Operating System: Windows 10+
	+ RAM: 8GB or higher
	+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
	+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
	+ Speeds: 10 mbps download and 3 mbps upload or higher
	+ While working, you will be required to hardwire with an ethernet cable
	+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
	+ Must reside in the United States or have a valid U.S. address for residence
**What's in It for You**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Reimagine the Best Version of You!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."
**Job Types:** Full-time, Seasonal
**Pay:** From $16.00 per hour
**Benefits:**
* On-the-job training
* Referral program
* Work from home
**Application Question(s):**
* Please provide your direct email address.
**Work Location:** Remote
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