Experienced Academic Support Specialist for Undergraduate Programs – Online Education and Student Success

Introduction to Walden University

Walden University, a member of Adtalem Global Education (NYSE: ATGE), has been a pioneer in supporting adult learners achieve their academic goals and make a greater impact in their professions and communities for over 50 years. With students from across the U.S. and more than 115 countries pursuing certificate, bachelor's, master's, or doctoral degrees online, Walden offers more than 100 online degree and certificate programs. Accredited by The Higher Learning Commission, Walden University is committed to providing high-quality education that fosters student success. For more information, please visit WaldenU.edu and WaldenFacts.com.

Job Overview: Specialist, Academic Support

We are seeking an innovative, flexible, and forward-thinking team member to join our team as a Specialist, Academic Support. This role is located within OASIS, Walden's departmental hub for academic support services, and is designed to support the evolving needs of our diverse learners. As a key member of our team, you will participate in collaborative projects and initiatives across teams, provide high-quality instructional services, and contribute to the thoughtful, student-centered design of curriculum, instruction, and support.

Key Responsibilities:

• Participate in collaborative projects and initiatives across teams to enhance student support and success
• Provide high-quality instructional services, such as tutoring, webinars, writing support, and other academic support services to undergraduate students
• Contribute to the design and development of curriculum, instruction, and support services that meet the needs of diverse learners
• Perform other duties as assigned and comply with all policies and standards
• Collaborate with faculty, staff, and other stakeholders to ensure seamless support services and foster a culture of student success

Essential Qualifications:

• Master's degree required
• 5 years of experience working within a diverse educational environment
• 3 years of experience providing instruction, tutoring, or other student support services
• 2 years of experience teaching and/or learning in online learning management systems (such as Blackboard, Canvas, etc.)

Preferred Qualifications:

• Excellent organizational, communication, and team participation skills
• Excellent problem-solving skills and ability to work with diverse and/or underserved student populations
• Experience working with individuals from diverse cultural and professional backgrounds
• Experience and/or training in curriculum design or development
• Prior experience planning and leading live instructional events
• Technical savviness using virtual communication tools and online platforms such as Microsoft Teams, Zoom, etc.
• Experience using online learning platforms such as Blackboard, Canvas, etc.
• Adaptable to new responsibilities and initiatives
• Experience in providing detail-oriented support, such as editing or publication-related skills
• Ability to work independently and collaboratively in teams

Career Growth Opportunities and Learning Benefits

At Walden University, we are committed to fostering a culture of continuous learning and professional growth. As a Specialist, Academic Support, you will have opportunities to develop your skills and expertise in online education, student support, and academic success. You will also have access to a range of professional development opportunities, including training, workshops, and conferences, to help you stay up-to-date with the latest trends and best practices in online education.

Work Environment and Company Culture

Walden University is a dynamic and innovative institution that values diversity, equity, and inclusion. We are committed to creating a work environment that is inclusive, supportive, and respectful of all employees. Our company culture is built on a foundation of collaboration, creativity, and a passion for student success. As a member of our team, you will be part of a community that is dedicated to making a positive impact in the lives of our students and in the world.

Compensation, Perks, and Benefits

The expected salary range for this position is between $47,766.34 and $86,253.75 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including:

• Health, dental, vision, life, and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem's Flexible Time Off (FTO) Policy
• 12 Paid Holidays

For more information about our benefits, please visit https://careers.adtalem.com/us/en/benefits.

Conclusion

If you are a motivated and passionate individual who is committed to student success and online education, we encourage you to apply for this exciting opportunity. As a Specialist, Academic Support, you will be part of a dynamic team that is dedicated to making a positive impact in the lives of our students. Don't miss this chance to join our team and contribute to the success of Walden University. Apply now and take the first step towards a rewarding and challenging career in online education.

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