Seasonal Customer Service Representative - Remote (Bilingual: Spanish and English) at blithequark

Join the blithequark Team: Reimagine Your Career with a Global Leader in Customer Experience

Are you ready for a career change that offers flexibility, growth, and a chance to be part of a dynamic, inclusive culture? Do you want to work with a forward-thinking organization that prioritizes its people and fosters a genuine sense of belonging? If so, blithequark is the perfect place for you! As a global leader in customer experience and tech-powered innovation, we're seeking talented individuals to join our team as Seasonal Customer Service Representatives - Remote (Bilingual: Spanish and English).

A New Career Powered by You

At blithequark, we're not just a company; we're a community of "game-changers" united by our passion for delivering exceptional customer experiences. With a presence in over 70 countries, our diverse team is committed to supporting each other's success and well-being. We're proud to be recognized as one of the "World's Best Workplaces," with "Happiest Employees," and as one of the "Best Companies for Career Growth." Our culture is built on the principles of inclusivity, diversity, and a people-first approach, making us an employer of choice for over 440,000 professionals worldwide.

Career Growth and Personal Development

This remote Seasonal Customer Service Representative role is more than just a job; it's an opportunity to reimagine your career journey and develop lasting connections. At blithequark, we invest heavily in our people's growth and development. With comprehensive training programs, cutting-edge technologies, and ongoing support, you'll have everything you need to succeed. Our commitment to internal promotions is evident, with about 80% of our managers and leaders being promoted from within. We offer a range of FREE Learning and Leadership Development programs designed to set you on the path to achieving your career aspirations.

What You'll Do in This Role

As a Seasonal Customer Service Representative (Bilingual: Spanish and English) working from home, your responsibilities will include:

• Providing inbound customer support using a call flow guide in the customer's preferred language
• Assisting customers in resolving basic technical issues
• Tracking, documenting, and retrieving information in databases
• Offering additional products and/or services to customers
• Delivering expert customer experiences with a personal touch

Your Qualifications

To excel in this role, you'll need:

• The ability to read, write, and speak fluently in both Spanish and English
• 1+ year of customer service experience
• Open availability to work a variety of shifts
• A high school diploma or GED
• A quiet, distraction-free workspace at home
• Proficiency in fast-paced multi-tasking and strong computer navigation skills
• Eagerness to learn new technologies and adapt to changing environments
• A desktop or laptop computer that meets our technical requirements (Windows 10+, 8GB RAM, Intel i5/AMD Ryzen 5 or higher)
• A reliable internet connection (DSL, Cable, or Fiber) with speeds of 10 mbps download and 3 mbps upload or higher
• A valid U.S. address for residence

What's in It for You

At blithequark, we champion our people. We invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. As a Seasonal Customer Service Representative, you'll enjoy:

• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to support your well-being
• Mentorship programs that guide your career journey
• Programs and events that promote diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for blithequark Day, Team Appreciation Day, Customer Service Week, and more

Reimagine the Best Version of You!

If you're looking for a career that offers flexibility, growth, and a chance to be part of a dynamic, inclusive culture, we want to hear from you. Apply today to join our team of game-changers and discover why blithequark is the employer of choice for professionals around the globe.

Location: USA, Work-at-Home

Language Requirements: Bilingual: Spanish and English

Time Type: Full-time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. The work is generally sedentary in nature.

blithequark is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We are committed to diversity and inclusion in the workplace.

If you're a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.

Where Job May be Performed: Currently, this position may be performed only in the states listed on our website.

To request a reasonable accommodation, please click here. If you wish to review the Affirmative Action Plan, please click here.

For more information regarding your EEO rights as an applicant, please visit our website.