Experienced Pharmacy Customer Service Associate - Delivering Exceptional Patient Care at blithequark

Join blithequark: Elevating Customer Experience in Pharmacy Services

At blithequark, we're passionate about providing a distinctive and delightful customer experience, revolutionizing the way people interact with pharmacy services. As a key member of our team, the Pharmacy Customer Service Associate plays a vital role in ensuring seamless customer interactions, efficient pharmacy operations, and adherence to regulatory requirements.

About Us: blithequark's Mission and Values

blithequark is a leading pharmacy services provider, dedicated to delivering exceptional patient care and fostering a culture of compassion, integrity, and innovation. Our mission is to make a positive impact on the lives of our customers, patients, and the communities we serve. We're committed to staying at the forefront of healthcare advancements, ensuring our customers receive the best possible care and service.

Key Responsibilities: Delivering Exceptional Customer Experience

• Customer Experience: Engage customers and patients by greeting them, offering assistance with products and services, and resolving issues to ensure a positive experience.
• Pharmacy Operations: Assist the pharmacist in the practice of pharmacy, using pharmacy systems to obtain patient and drug information, and process prescriptions under direct supervision.
• Sales and Customer Service: Register sales on assigned cash register, provide courteous and efficient checkout service, and recommend items for sale to customers.
• Store Maintenance: Keep counters and shelves clean and well-merchandised, take inventory, and maintain records.
• Pharmacy Support: Utilize pharmacy systems to enter patient and drug information, fill prescriptions, and verify medicine correctness.
• Inventory Management: Assist with inventory management activities, such as ordering, unpacking, and storing shipments of pharmaceuticals.
• Customer Service in Photo Area: Provide customer service in the photo area, including digital passport photo service and suggestive selling of promotional photo products.
• Web Pick-up Responsibilities: Monitor orders in Picture Care Plus, fill orders, and deliver orders to customers as they arrive at the store.

Essential Qualifications: Skills and Competencies

• High school diploma or equivalent required.
• Previous customer service experience, preferably in a pharmacy or retail environment.
• Ability to work in a fast-paced environment, handling multiple tasks and priorities.
• Excellent communication and interpersonal skills.
• Basic knowledge of pharmacy operations and procedures.
• Ability to learn and use pharmacy systems and technology.
• Certification/registration as a Pharmacy Technician (PTCB) or willingness to obtain certification.

Preferred Qualifications: Enhancing Your Application

• Previous experience working in a pharmacy or healthcare setting.
• Knowledge of pharmacy software and systems.
• Excellent problem-solving and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays.

What We Offer: Career Growth and Development Opportunities

At blithequark, we're committed to the growth and development of our team members. As a Pharmacy Customer Service Associate, you'll have opportunities to:

• Earn and maintain PTCB certification through our designated training program.
• Attend training sessions and complete PPLs requested by management or assigned by corporate.
• Acquire continuing education credits and stay up-to-date with the latest developments in healthcare and pharmacy.
• Advance your career within the company, taking on new challenges and responsibilities.

Work Environment and Company Culture

At blithequark, we pride ourselves on creating a positive and inclusive work environment that fosters collaboration, innovation, and teamwork. Our company culture is built on the values of compassion, integrity, and respect, ensuring that our customers and patients receive the best possible care and service.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including benefits and perks that reflect our commitment to the well-being and satisfaction of our team members. Our benefits include:

• Competitive hourly rate.
• Opportunities for career advancement and professional growth.
• Comprehensive training and development programs.
• A positive and inclusive work environment.
• Discounts on products and services.

Join Our Team: Make a Difference in the Lives of Our Customers

If you're passionate about delivering exceptional customer experience and making a positive impact on the lives of our customers and patients, we encourage you to apply for the Pharmacy Customer Service Associate role at blithequark. Take the first step towards a rewarding career with a company that values compassion, integrity, and innovation.

Apply now and become a part of our dynamic team, dedicated to revolutionizing pharmacy services and improving the lives of our customers and communities.